Job Summary:
Totally Trucks, a leading automotive accessory store, is seeking a motivated and customer-focused Retail Salesperson to join our dynamic team. The ideal candidate has a passion for automobiles, a deep knowledge of automotive accessories, and excellent interpersonal skills. As a Retail Salesperson at Totally Trucks, you will play a crucial role in providing exceptional customer service, driving sales, and ensuring a positive shopping experience for our customers.
Responsibilities:
- Customer Engagement:
- Greet and assist customers in a friendly and professional manner.
- Understand customers' needs and provide product recommendations.
- Demonstrate in-depth knowledge of automotive accessories and their applications.
- Answer customer inquiries regarding product features, pricing, and compatibility.
- Sales and Upselling:
- Actively engage in selling products to achieve individual and store sales targets.
- Upsell complementary accessories and services to enhance the customer's purchase.
- Effectively communicate promotions, discounts, and warranty information to customers.
- Product Knowledge:
- Stay updated on the latest trends, technologies, and advancements in automotive accessories.
- Provide accurate information about product specifications, installation processes, and maintenance.
- Assist customers in finding the right accessories for their vehicles based on preferences and requirements.
- Merchandising and Store Maintenance:
- Maintain a clean and organized store environment.
- Ensure that all products are properly labeled with accurate pricing.
- Assist with restocking shelves and maintaining adequate inventory levels.
- Customer Satisfaction:
- Resolve customer complaints or concerns promptly and professionally.
- Gather customer feedback and communicate it to the management team for continuous improvement.
- Strive to create a positive and memorable shopping experience for every customer.
Qualifications:
- Previous retail sales experience, preferably in automotive accessories or a related field.
- Strong communication and interpersonal skills.
- Knowledge and passion for automotive accessories and customization.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Computer skills for point-of-sale transactions and inventory management.
- Willingness to learn and stay updated on industry trends.
If you are a dedicated individual with a love for automobiles and a desire to provide exceptional customer service, we invite you to apply for the Retail Salesperson position at Totally Trucks. Join us in creating a unique and enjoyable shopping experience for automotive enthusiasts!
Job Type: Full-time
Pay: $18.00 - $25.00 per hour
Expected hours: 36 – 40 per week
Benefits:
- 401(k)
- Employee discount
- Opportunities for advancement
- Paid time off
Schedule:
- 8 hour shift
Work Location: In person