Partnerships Operations Associate

About Understood

Understood is a nonprofit focused on shaping the world for difference. We raise awareness of the challenges and strengths of people who learn and think differently. Our resources help people navigate challenges, gain confidence, and find support and community so they can thrive.

Having a shared commitment to our values is a key factor in any hire we make. We have five core values:

Come be part of an organization with an entrepreneurial spirit that's helping to shape the world for difference. Together, we can build a world where everyone can reach their full potential.

To learn more about Understood, please visit: www.understood.org.

Who you are

To advance Understood's mission and to further our impact, we're hiring a Partnerships Operations Associate, reporting to our Head of Public Partnerships. The ideal candidate is exceptionally organized with strong attention to detail. This individual is a proactive problem-solver and has the willingness to learn, be resourceful, and operate independently. They should possess excellent organizational, verbal, and written communication skills, and the ability to handle multiple priorities effectively.

What you'll do

• Own daily operational tasks for the advancement team, including tracking, monitoring, reporting, and measuring our progress
• Day-to-day elements of the role include:
• Manage and track task lists, pipeline, and engagement activities (Monday.com, CRM)
• Maintain various records and documents (Google Drive)
• Collect data and develop reports to showcase progress with internal and external stakeholders
• Coordinate external meetings through the scheduling and preparation of required materials (agendas, pre-reads, presentations, etc.)
• Support the development of materials, including presentations, pitches, collateral, content, etc.
• Management of inbound request channels and inboxes
• Conduct desk research on potential opportunities, as needed

This is a hybrid opportunity, which requires three (3) days per week in our NYC office.

Must-haves

• 2+ years as a coordinator, executive assistant, or project manager
• Strong organizational skills; ability to manage multiple processes and tasks simultaneously and meet deadlines
• Strong attention to detail
• Proficiency with Gmail, Google Calendar, Google Drive
• Ability to discern and sequence highest value priorities in consultation with leaders
• Excellent at problem-solving, taking initiative, and being resourceful
• Approachable, friendly demeanor in dealing with internal and external stakeholders
• Ability to communicate and partner well across, up and down the organization
• Excellent written and verbal communication skills
• Committed to embodying and being a steward of our commitment to diversity, equity, inclusion, and belonging

Nice-to-haves

• Project management skills and knowledge of project management tools
• Customer engagement skills and knowledge of CRM tools
• Partnerships knowledge and skills

The base salary range for this role is minimum $70,000 - $80,000 maximum, depending on years of experience and qualifications. We offer a comprehensive benefits package that supports wellness for our team members and their families. You can learn more about our benefits and offerings.

Commitment to diversity, equity, and inclusion

Understood encourages individuals of all learning styles and ethnic, racial, and socioeconomic backgrounds, including those whose life experiences may include the challenge of access due to a disability, to apply for this position. We are committed to maximizing the diversity of our organization, as we want to engage all those who can contribute to supporting this work.

Understood is an equal opportunity employer and considers all applications without regard to race, color, religion, creed, sex, national origin, ancestry, age, alienage or citizenship status, marital or familial status, domestic partnership status, caregiver status, sexual orientation, gender, gender identity or expression, change of sex or transgender status, genetic information, medical condition, pregnancy, childbirth or related medical conditions, physical or mental disability (where the applicant or employee is qualified to perform the essential functions of the job with or without reasonable accommodation), any protected military or veteran status, or status as a victim of domestic or dating violence, sexual assault or offense, stalking, or any other characteristics protected by federal, state, or local law or that of persons with whom that individual associates, or any other legally protected characteristics.

For additional information on learning and thinking differences, including ADD/ADHD, dyslexia, dyscalculia, dysgraphia, dyspraxia, executive function challenges, nonverbal learning disabilities, processing issues, and more, please visit www.understood.org.

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