Partial Hospitalization Program Site Coordinator

Position Summary:

Performs a variety of customer service, data entry, case management, direct care, and quality improvement activities in support of assigned area of responsibility. Coordinates and monitors all program components to ensure adherence to Children's Receiving Home policies and procedures, Title 22, Department of Social Services Licensing Regulations. Works collaboratively with CRH clinical staff and others.

Essential Duties and Responsibilities:

Coordinator Duties- 

·         Plans, prioritizes, assigns, monitors the work of assigned staff according to program goals and objectives and CRH policies and treatment philosophy.

·         Provides support with managing, scheduling, coordinating, and maintaining the daily schedule of the program within the definition, objectives, guidelines and budget as set forth in proposals and contracts to funding agents and the policies and procedures of CRH and Title 22.

·         Participates in collaborative activities, programs, and projects to maximize available resources and responsiveness of assigned client support services.

·         Maintains a variety of recordkeeping and documentation processes and systems for client support services and ensures all relevant confidentiality and privacy requirements are met.

·         Prepares and completes a variety of reports for assigned client support services and activities.

·         Process and triage program referrals, check benefits, create payment plans and schedule intakes.

·         Monitor payment plans and support with submission of billing.

·         Utilize customer service skills to field questions and/or concerns.

Case Management

·         Performs case management duties to include, schedule intake meetings for clients, and coordinate with client family contacts, CRH Staff and external contacts as necessary.

·         Lead or co-facilitate assigned groups in the mental health program, to include skills training activities.

·         Prepare materials for groups on a daily basis.

·         Complete daily/weekly progress notes and appropriate documentation for mental health services as necessary.

·         Meet with the Clinicians weekly, or as needed to review cases.

·         Attend monthly clinical, planning and team meetings to update staff on the client’s activity and progress.

·         Complete written documentation per program requirements, and in compliance with agency policy and training

·         Provides child care and supervision of the clients.

·         Responsible for the supervision and care of the clients in the directed area.

·         Provides the clients with assistance when leaving the facility as well as when they arrive.

·         Provides assistance to staff with each child in working with a group and in handling individual problems.

·         Coordinates and ensures that all admissions and releases of children are in accordance with established agency policies and agreements with collateral agencies.