Part-Time Telemarketer

Leading records storage management company has an immediate need for a PT Telemarketer.

Reporting to the Sales Manager, the Telemarketer position is responsible for seeking out new customers and establishing new sales leads. The Telemarketer performs his/her/their sales in the office with transactions via phone or emails.

The work schedule is part-time, minimum 20 hours per week (5 days per week, 4 hours per day, Monday to Friday) flexible work schedule between the hours of 8 AM and 5 PM.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The requirements listed below, but not limited to, are representative of the knowledge, skill and/or ability required.

Sales duties:

• Conduct high volume phone calls daily to identify qualify leads through cold calling.

• Conduct prospect and follow-up calls/emails to generate leads and opportunities.

• Ensure all contacts (phone, email and other) are logged correctly into CRM database.

• Coordinate sales lead efforts with Sales Manager for maximum sales return.

• Listen to customer’s needs and make appropriate recommendations.

• Coordinate sales effort with team members and other departments.

• Escalate customer’s needs to sales team or to manager/ supervisor.

• Provide management with information on customer needs, problems, interests, competitive activities, and potential for new products and services.

Activities:

• Attend and participate in weekly team sales training meetings.

• May participate in special projects and perform other duties as required, such as assisting with virtual sales presentations.

• Provide reports on telemarketing sales activities in all market areas.

QUALIFICATIONS/SKILLS:

1. Exceptional problem solving and decision-making skills.

2. Ability to multi-task and able to meet deadlines.

3. Excellent customer service skills and interpersonal skills.

4. Proven ability to work effectively in a team environment with associates. Capability of effective planning and priority setting. Ability to manage several complex projects simultaneously while working under pressure to meet deadlines.

5. Excellent analytical ability.

6. Must be detail oriented.

7. Ability to handle and safeguard sensitive and confidential information.

8. Highly motivated, result-driven to actively seek out and engage with customer prospects.

9. Ability to follow up, follow through, keep tracks of sales calls in CRM.

10. Conduct cold calling skills in a professional manner.

EDUCATION and/or EXPERIENCE:

Basic Qualifications:

1. High School Diploma or GED required; or equivalent combination of education and experience.

2. Understanding relevant software systems such as SalesForce, O’Neil and EZ-Shred.

3. Proficient and experienced in MS Outlook, Word, Excel and PowerPoint required.

Preferred Qualifications:

1. One (1) year related experience in Sales, Retail, or Customer Service.

Job Types: Part-time, Temporary

Pay: $20.00 per hour

Expected hours: No more than 20 per week

Experience level:

• 1 year

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Work Location: In person