Part-Time Medical Receptionist

We are looking for a Part-Time Front Desk Medical Receptionist for our outpatient Physical Therapy Rehabilitation and Sports Medicine clinics in St. Augustine, FL.

As a Front Desk Medical Receptionist, you will be the first point of contact for our company. The responsibilities the Front Desk Receptionist include all front office functions including patient relations, appointment scheduling, telephone duties, patient registration, insurance verification, handling medical records, filing, and cashiering. Additionally, this position performs routine clerical and administrative functions such as drafting correspondences, organizing and maintaining paper and electronic files, and providing timely information to callers.

Ideal candidates are customer service focused and able to handle multiple tasks throughout the day! Multitasking and stress management skills are essential for this position. This role may require working occasionally in different offices, so flexibility is a plus. Ultimately, the Front Desk Medical Receptionist's duties and responsibilities are to ensure the front desk welcomes guests positively and executes all administrative tasks to the highest quality standards.

This position is starting out part-time with a potential to move to full-time. Clinic hours are from 7:45-5:00pm, M-F.

Detailed Responsibilities:

• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Work at the reception desk, answer phones, greet and communicate with patients and providers.  
• Conduct insurance verifications, patient demographics verifications, and process payor authorizations timely. 
• Schedule patients based on incoming referrals and authorizations (including workers compensation, LOPs, and auto accident patient). 
• Collect co-pays, deductibles, and past due balances from patients. 
• Perform daily closing batch/ balance merchant services to patient financial ledger.  
• Answer telephones, take messages, and triage calls to appropriate individuals. 
• Set-up and maintain paper and electronic filing systems for records, correspondence and other material. 
• Ensure reminder calls have been made and appointments are confirmed. 
• Create a culture of excellence for the team and deliver unmatched patient care. 
• Obtain and manage Authorizations and assist with tracking Plan of Cares. 

Skills

• Proven work experience as a Receptionist, Front Office Representative or similar role
• Proficiency in Microsoft Office Suite
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude

If you are passionate about providing exceptional care and are looking for a rewarding opportunity in a competitive market, we invite you to join our team at Premier Physical Therapy and Sports Medicine. For more information about our company, please visit our website: premier-therapy.com

Please note that this position is subject to a criminal background check as a condition of employment.

Job Type: Part-time

Pay: $15.00 - $18.00 per hour

Expected hours: 15 – 30 per week

Benefits:

• Retirement plan

Healthcare setting:

• Clinic
• Outpatient

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: In person