Start Smart Driving Academy is currently seeking a Front Office Coordinator/Receptionist/Scheduler to join our growing State of CO certified 3rd party driving school and testing facility. The ideal candidate will provide friendly, attentive service to the clients who visit our company on a daily basis. The optimal applicant will be a self-starter who can take initiative with minimal guidance and has excellent communication skills.
This position will have daily interactions with clients, coworkers as well as the general public and must possess exceptional interpersonal skills as well as have the ability to make independent decisions. This is an entry-level position at Start Smart Driving Academy but requires previous professional experience in a Front Office coordinator, receptionist, or appointment scheduler role. This is a busy, energetic environment that requires an adaptable attitude and willingness to learn! Prior appointment scheduling experience is a plus! Prior teaching experience is a plus! Prior incoming sales experience is a plus! Bilingual/Spanish Speaking is a plus! Paid training provided.
Responsibilities:
- Greet customers and provide basic check-in services in a friendly, professional manner.
- Answer phone calls, respond to emails, scheduling appointments, and process payments.
- Respond to inquiries of driving school packages and testing services.
- Be a customer service representative that provides detailed oriented and accurate information.
- Take and relay messages to other employees.
- Review documents for State of Colorado records compliance.
- Administer written permit tests.
- Maintain a clean and orderly office environment.
- Other duties as assigned and needed.
Requirements:
- 1-2 years recent Office Coordinator/Receptionist/Scheduler experience required
- Proficiency in MS Office (Primarily Word, Excel, and PowerPoint)
- Excellent verbal and written interpersonal communication skills with team members, students, parents, and general public
- Ability to multitask and be able to prioritize various tasks
- Must be able to work independently but also as a team player
- Ability to produce detailed and timely work
- 25 to 35 hours per week with a flexible schedule between core office hours 8:00am – 5:00pm
- A State of CO valid driver license is required
Must be 25 years of age or older
Job Type: Part-time
Pay: $19.00 - $20.00 per hour
Expected hours: 25 – 35 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
- Professional development assistance
Schedule:
- Monday to Friday
Education:
- High school or equivalent (Required)
Experience:
- Customer Service or Appointment Scheduling: 1 year (Required)
License/Certification:
- State of CO Driver License (Required)
Ability to Relocate:
- Lakewood, CO 80227: Relocate before starting work (Required)
Work Location: In person