Hiring Immediately.
ARE YOU? Outgoing? Love connecting with people?
Join our Concierge team!
We are seeking a Part Time Front Desk Sales Associate (FDS) for our New York City locations (Soho & Upper East Side). The part time Front Desk Sales Associate (FDS) is a front-line brand ambassador of Physique 57. Under the direction of the Studio Operations Manager, FDS’s must exhibit keen knowledge of our products, services and merchandise in order to deliver luxury customer service while maximizing studio sales. Pay is $16/hr plus commissions.
This position is part-time with a set schedule every week, interested applicants must provide at least 15-20 hours of available time. There can be flexibility for more hours depending on availability and studio needs.
Front Desk Responsibilities:
- Provide top level concierge and reception service to clients
- Perform essential daily studio tasks and projects, including client check in, maintaining luxury studio look and feel, light housekeeping, etc.
- Build rapport with current and prospective clients to foster studio community and brand loyalty
- Maintain a positive attitude and represent the organization and its values in a positive way
- Provide support to Instructors and work as a team with all other staff
- Assist with the training of new hires for the Concierge Team as needed
- Maintain product knowledge for all studio operations
- Uphold company brand standards in terms of studio look and feel, client service and company culture
Sales Responsibilities:
- Maximize studio and merchandise sales through excellent customer service, communication of product knowledge and presentation
- Maintain computerized records of all clients and prospective clients with our CRM system (Momence)
- Implement provided sales strategies to produce sales, leads and referrals
- Identify potential sales opportunities with current and prospective clients
- Assist Concierge Team in meeting and exceeding monthly sales goals
Requirements:
- Love of fitness and wellness
- 2+ years of sales, customer service, and/or hospitality experience
- Prior sales experience in fitness or luxury goods is a plus
- Excellent written and verbal communication skills
- Energetic and enthusiastic
- Strong computer skills (Momence application experience is a plus)
- Superior problem solving and multitasking abilities
- Strong work ethic and confidence in taking initiative
- Eagerness to learn and grow in a constructive, rapidly evolving environment
- Ability to work both independently and as part of a team
- Flexible availability is a must, i.e. weekends, nights, early morning, holidays
Physique 57 is an internationally renowned fitness and media company. An innovative and respected leader in the fitness industry, Physique 57 offers a specialized barre fitness experience on several digital platforms as well as boutique studios in the US and abroad. The Physique 57 purpose is to inspire and empower its worldwide community to achieve unshakeable strength with empowering workouts, online and offline.
Since its inception, the company has developed a lifestyle brand that represents service, quality, expertise, innovation, attention to detail, market leadership and results. In support of outstanding customer focus, the Physique 57 team - at all levels of the organization - is team oriented and dedicated to delivering quality experiences every day.
Job Type: Part-time
Pay: $16.00 per hour
Expected hours: 12 – 28 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Every weekend
- Monday to Friday
Application Question(s):
- Are you available for early morning, evening and weekend shifts?
Ability to Commute:
- New York, NY 10022 (Required)
Work Location: In person