Part Time Engagement Specialist-20 Hours Per Week

Wheeler's vision is that all people will have the opportunity to grow, change and live healthier, productive lives. Our mission is to provide equitable access to innovative care that improves health, recovery and growth at all stages of life.
POSITION SUMMARY
The Engagement Specialist provides case management services for children and their parents in or to support engagement and retention of clients. The Engagement Specialist will assist families in addressing barriers to treatment and to help with the basic needs of the family.
Hourly Rate $18.00
EDUCATION AND EXPERIENCE/QUALIFICATIONS
High School diploma plus 2 years of related experience or an Associate’s Degree plus 1 year of related experience is required. Valid Drivers License is required. Safely operates vehicle in the community, based on program needs.
Experience with Microsoft Office products, other software programs, and office equipment such as fax, copiers, and scanners is required. Must have experience in a health care setting including face to face interaction with clients.
LOCATION
New Britain, CT
SCHEDULE
Part Time 20 hours per week in New Britain schools
EMPLOYEE BENEFITS
Wheeler Clinic offers access to a comprehensive array of benefits, including:
For Good Health

• Health Savings Account (HSA), with company contribution
• Wellness Programs
• Free annual flu shots

For a Secure Future

• 403(b) Plan, with company contributions

For Career Advancement

• Training and development opportunities
• Employee Assistance Program (EAP)- Free and confidential counseling
• Employee discounts on cell phone services

ESSENTIAL DUTIES AND RESPONSIBILITIES
Works with clinicians, provides collateral contact with client referral sources to support engagement and retention of clients.
Provides outreach and support to the difficult-to-engage clients by facilitating ongoing communication with the client/referral sources and primary care physicians.
Helps clients to access Recovery Support Programs, housing and other basic needs.
Contacts all clients who did not show for scheduled appointment the previous day; reschedules appointments for clients with their primary clinician.
Sends engagement letters to clients who have not been seen by their primary clinician within a specified timeframe.
Provides discharge letters as directed.
Maintains professionalism with clients, staff and colleagues.
Maintains flexibility to work at various site locations as needed by various programs.
Produces and delivers timely, accurate and professional documents as needed to clients, referral sources, collateral contacts, and primary care physicians.
Maintains competencies to meet expectations in all position-specific key performance indicators.
Pursues and utilizes available trainings and staff development opportunities, to develop computer skills and enhance knowledge and growth with the agency.
Continues to develop knowledge and understanding about the history, traditions, values, family systems, and artistic expression of groups served as well as uses appropriate methodological approaches, skills, and techniques that reflect an understanding of culture.
Wheeler Clinic is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Health savings account, Health insurance, Free flu shots, Employee assistance program, Employee discount, 403(b)