Part-Time Dental Front Desk Receptionist/ Patient Coordinator

We are a multi-specialty dental practice looking to bring on a part-time or full-time Front Desk Receptionist/Patient Coordinator. A full-time employee is eligible for benefits. We are looking for someone who is dependable, friendly, organized, with strong communication skills and a great work ethic. We are looking for someone who is a team-player. Ideally, a year of dental administrative experience is preferred, but would be willing to train the right candidate. Experience with Eaglesoft and/or Dolphin dental software is a plus. Compensation is $18-22/hour depending on experience level.

Job Summary: Acts as a liaison between patient and doctor regarding appointments, finances, and various communications by performing the following duties.

Duties and Responsibilities include the following. Other duties may be assigned.

• Schedules patient appointments.
• Handles new patient phone calls according to scripted protocols.
• Explains office financial policy to patients.
• Receives and delivers messages including prescription orders.
• Processes incoming and outgoing mail.
• Receives and places calls to other dental and medical offices.
• Completes and files insurance forms.
• Pulls and maintains patient files.
• Handles opening and closing activities.
• Maintains a neat and orderly work area.
• Performs basic billing and collection procedures.
• Performs any other related duties as assigned.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

High school diploma or general education degree (GED).

Current OSHA and HIPAA training preferred.

Experience with Eaglesoft and/or Dolphin dental software is a plus.

Language Ability:

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Reasoning Ability:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills:

To perform this job successfully, an individual should have knowledge of Microsoft Word; Eaglesoft and Dolphin software.

Job Type: Part-time

Pay: $18.00 - $22.00 per hour

Expected hours: 16 per week

Benefits:

• 401(k)
• Disability insurance
• Health insurance
• Paid time off
• Parental leave
• Professional development assistance

Healthcare setting:

• Clinic
• Outpatient
• Private practice

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person