Part-Time Customer Service Associate

Position Title: Part-Time Customer Service Associate

Department: Customer Service

FLSA Status: Non-Exempt

Reports to: Customer Service Supervisor

Location: Stone Ground Bakery, Salt Lake City, UT

Hours: Tuesday – Saturday. 7:00 am – 1 :00 pm

Stone Ground Bakery is a local bakery in Salt Lake City that produces a large variety of breads that are enjoyed by businesses and customers alike. Our retail store offers an array of artisan breads, deli loaves, sourdough, buns, rolls, and more!

Role Description:

The Bakery Retail Store Front Associate will be responsible for greeting and assisting customers, cashiering, answering phones, taking, and entering orders, and maintaining a clean and welcoming environment in our retail store. The associate will also be responsible for the retail store set-up each morning and take-down after closing, in addition to other responsibilities as required.

Qualifications

• Strong Customer Service skills with a friendly, helpful, nice approach
• Ability to work in a fast-paced environment and balance multiple customers
• Excellent communication and interpersonal skills
• Attention to detail and commitment to quality results
• Reliable and responsible to work regular scheduled shifts
• Ability to work in a team as well as individually
• Multi-lingual (English-Spanish) a plus

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Prolonged periods standing and walking.
• Must be able to lift up to 25 pounds at times.

Behavioral Characteristics and Expectations

• Interacts with others in a positive manner.
• Under all circumstances maintains professional composure in dealing with customers and fellow employees
• Consistently represent work unit and department in a positive manner
• Assists others when needed
• Arrives at work on time and whenever scheduled (unless there is an illness or other emergency) to ensure that the rest of the staff is not put in a hardship situation
• Regularly keeps supervisor informed of progress, issues, and potential problems
• Delivers work as promised
• Shows consistent flexibility in adjusting to system, procedural, cultural, managerial, and philosophical changes in the work unit.

Job Type: Part-time

Pay: $18.00 - $19.00 per hour

Expected hours: 25 per week

Benefits:

• Employee discount

Shift:

• Day shift
• Morning shift

Ability to Relocate:

• Salt Lake City, UT 84104: Relocate before starting work (Required)

Work Location: In person