Customer Service Associate

Car Charging Pros is seeking a Customer Service Associate to join our team in our Kaysville, UT office. This role is part-time (25-30 hours/week), you will play a vital role in ensuring our customers have a positive and seamless experience.

What You'll Do:

• Be the first point of contact for our customers, addressing their inquiries and resolving concerns promptly and efficiently.
• Provide exceptional Customer Service through phone and email interactions.
• Assist with administrative tasks such as data entry, scheduling appointments, maintaining records, and other needs to help the business operate efficiently.
• Contribute to the smooth operation of the office by anticipating needs and proactively taking on tasks to optimize workflow.
• Stay up-to-date on company policies and procedures to provide accurate and consistent information to customers.

What We're Looking For:

• At least 2 years of Customer Service experience in a fast-paced office environment.
• Strong communication and interpersonal skills with the ability to build rapport and effectively resolve customer issues.
• Exceptional organizational skills with the ability to manage multiple tasks efficiently and prioritize effectively.
• Proficiency in Google Suite and other relevant software programs.
• A positive attitude, team player spirit, and a willingness to learn.

What We Offer:

• Competitive pay range of $15-$17 per hour based on experience.
• Part-time schedule (25-30 hours/week, Monday-Friday, 8:00 AM - 2:00 PM).
• Positive and supportive work environment with opportunities to learn and grow.

If you are a highly motivated and customer-focused individual who thrives in a fast-paced environment, we encourage you to apply!

Job Type: Part-time

Pay: $15.00 - $17.00 per hour

Expected hours: 30 per week

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work Location: In person