Parks Administrative Clerk

THE OUTSIDE IS IN US ALL.

Please remember to attach the required documents Cover Letter and Resume listed in this announcement. Applications missing the requested documents will be considered incomplete and may not progress further in the process. Documents not requested will not be considered in the recruitment process. The State Application is not a substitute for a Resume. This position closes at 11:59 PM Mountain Time on January 1, 2024. You must apply through the State of Montana Career site.

Special Information:
Identity of applicants who become finalists may be released to the public if the Department deems it necessary.  Employees who exceed 1,040 hours in a calendar year are also provided health, dental and life insurance. Other benefits include retirement, paid vacation, sick and holidays.   This position may be covered by a VEBA (Voluntary Employee Beneficiary Association).  

A successful applicant will be subject to a background investigation.  

Women and minorities are under-represented in this job category and are encouraged to apply.

This position is located at Makoshika State Park in Glendive, MT. Makoshika is Montana's largest state park close to

11;500 acres in size. It protects 20% of Montana's badland formations. It host a wide variety of events and programs throughout the year including Makoshika Music and Arts Festival, Trivia Nights, Full Moon Hikes, Youth programs, archery events, and Buzzards Days. Glendive, Montana has the feel of a small town but the amenities of a larger town with the Yellowstone River running right through the middle.

Job Duties:

The front desk position is the face of FWP to the many visitors that come to Makoshika State Park. The job is very demanding and oftentimes fast-paced, with long hours of standing at the front counter, as well as answering unrelenting telephone calls and providing information to walk-in customers. To accomplish these tasks the incumbent must develop and maintain a wide accumulation of information concerning rules and policies of the department, campground reservations, events and programs happening in the park and hiking trails. They should be confident, self-assured, and flexible when presenting information to the public, doing so in a courteous and friendly manner. This will involve the ability to quickly move from one topic to another as needed and possess adequate communication skills, both verbal and written to handle the wide variety of different customers that come into the office, call locally cin the phone, call through the statewide call center and send emails and snail mail correspondence.

The ad min clerk also assists with park management, overseeing the volunteer program, permitting and monitoring commercial use, park planning, rules enforcement, and supporting the management of the paleontology lab and collection room. This work will primarily encompass broad administrative, operational, public relations, and light maintenance activities. This position provides essential services and tasks as they arise, such as cleaning, rule compliance, and other responsibilities assigned. The Administrative Clerk position will work under the immediate supervision of the Recreation Manager and will provide direction for volunteers and staff as assigned. In the absence of the manager, the incumbent may be assigned acting responsibilities.

The schedule is varied but usually Monday through Friday, 8 am to 5 pm with an hour lunch break. The work environment is a heated and airconditioned office. Must be able to lift 30-40 pounds.

Ability to move 50 pounds over a distance.

Ability to sit or stand for long periods of time.

Ability to work in environmental extremes for long periods of time.

Ability to assist public independently, in extremely harsh terrain, and at night.

Willingness to travel long distances frequently.

Willingness to work odd hours, weekends and holidays.

Montana Fish, Wildlife & Parks

Core Competencies

This competency describes a person's ability to work with others, collectively pursuing a common goal regardless of personal preferences. It is the ability to cooperate with all team members, valuing each one's insight and skills.  Demonstration of this competency is seen in the following:

• Works effectively with individuals and groups; pursues universal solutions.
• Collaborates with others to understand and meet the public's needs.
• Shares workload with other team members; goes the extra step to insure successful completion of work unit goals.
• Constructively resolves disagreements by negotiating mutual, acceptable solutions.
• Accepts and provides constructive feedback in working relationships.

This competency delineates a person's willingness to serve the public, to acknowledge that the citizens of Montana are our customers in addition to protecting the State's resources. This encompasses a person's attitude towards the public and the way that they treat the public in their daily professional life.  Demonstration of this competency is seen in the following:

• Demonstrates commitment to serving the public interest.
• Recognizes the public's concerns as meaningful and valuable.
• Responds positively and constructively to issues voiced by the public.
• Makes decisions that benefit the public even if the decision is unpopular.
• Puts the public's needs ahead of personal interests.

This competency illuminates a person's ability to get along with others in a productive and positive manner. It encompasses a person's ability to demonstrate awareness for others feelings and concerns, and their capability of building stable, helpful work relationships.  Demonstration of this competency is seen in the following:

• Maintains positive working relationships with coworkers, the public, and other agencies.
• Gains cooperation from others when appropriate.
• Demonstrates trustworthiness in professional relationships.
• Treats people with respect, courtesy, and fairness.
• Maintains focus, emotional control and maturity in work-related situations.

This competency describes a person's willingness to actively pursue opportunities for betterment in their professional knowledge and experience. It gets at their desire to see change and growth not only in themselves, but in the work processes they contribute to. Demonstration of this competency is seen in the following:

• Identifies current opportunities for development and acts to take advantage of them.
• Shows interest in one's professional development and capitalizes upon opportunities.
• Takes initiative to continuously improve professional knowledge and skills.
• Recognizes inefficient/ineffective processes and offers/promotes alternative solutions.
• Demonstrates a willingness to learn and try things new ways.

Minimum Qualifications:

The knowledge, skills, and abilities of this position are normally attained through combination of education and experience equivalent to high school diploma or equivalency and at least 1 year of job-related experience.   Other combinations of education and experience will be considered on a case-by-case basis. 1-year job-related college or vocational training in business or public administration, office management, park or natural resources management, accounting, tourism, marketing, communications, or other related degrees is preferred.