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SalaryJob Summary:
A Safety & Security Guard is responsible for providing protection for hotel guests employees and property. They are also responsible for providing guests with a sense of comfort and well being by maintaining a level of visibility.
Responsibilities: QUALIFICATIONS:
- High School diploma or equivalent and/or experience in a hotel or a related field preferred
- Certificate of Completion in Safety and Security Training (must comply with State requirements)
- CPR, First Aid, and Heimlich maneuver Certified
RESPONSIBILITIES:
- Approach all encounters with guests and employees in a friendly service oriented manner.
- Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards)
- Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
- Answer phone and dispatch in a timely manner in addition to demonstrating proper two-way radio etiquette at all times when communicating with other Associates; maintain radio contact with the Front Desk/Night Auditor at all times.
- Maintain visual contact with the Front Desk/Night Auditor and the front door of the hotel by remaining in the Lobby area when not on property walks.
- Maintain and review daily activity log.
- Maintain confidentiality with respect to guest and Associate incidents.
- Hold briefing with Guest Services staff both at the beginning and end of shift.
- Open secured areas for authorized personnel; checks ID of visitors/Associates as necessary.
- Investigates room thefts auto accidents/thefts and assault complaints for guests (not for Associates); serves as the first responder partnering with Department Head/Hotel leadership to write the incident report.
- Assist outside agencies as necessary.
- Provide escort.
- Assist with intoxicated guests.
- Be knowledgeable about hotel and guestroom locking systems.
- Respond to security alarms and monitor TV cameras (CCTV) (if applicable).
- Monitor suspicious persons.
- Conduct rounds checking for safety hazards, checking lights and door locks and picking up items left on the property.
- Assist during medical emergencies administering First Aid/C.P.R/Heimlich maneuver as necessary.
- Handle items for “Lost and Found” according to the standards.
Located in Sarasota, this Florida Hyatt Regency features an outdoor pool with waterfalls and a hot tub, a private 32-slip marina with boat docking facilities, and free WiFi. Breakfast is available for an additional fee.
A work desk, laptop safe, 47-inch flat-screen TV, and iHome® docking station are included in all Hyatt Regency Sarasota rooms. Each private bathroom is tiled and equipped with a hairdryer and free toiletries.
The Sarasota Hyatt Regency offers sailing, fishing, kayaking and biking. An airport transfer service is available for a surcharge. A 24-hour StayFit™ fitness center and in-room Yoga Away™ program are also offered.
Company Overview: As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in 49 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
Benefits: After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
