Outside Service Golf Staff

Riverchase Country Club

The Club offers an newly rebuilt 18-Hole Golf Course, Unparalleled Practice Facility, Top Rated Golf Academy, Full Tennis Center including Pickleball, Pools, Fitness and Full Service Member Dining areas.

The Golf Shop, Outside Services and Starter/Range staff primary purpose is to assure to exceed Member expectations. This is a great place to work with a fun team and benefits include access to a great practice facility and 18 hole golf course.

Reports Directly To: Director of Golf

Golf Outside Services

Day to Day:

• Greet all Members/Guests of the Club by smiling and directing them Club amenities.
• Assist golfers by loading bags, cleaning clubs and preparing golfers for play ensuring all their needs are met and questions answered.
• Cleaning and maintain the storage areas and golf cart fleet at all times.
• Assist golfers after their round by cleaning clubs, delivering them to their cars as needed and checking in the golf carts.
• Be knowledgeable and promote events at the Club, course conditions, events in progress, and any information that will be helpful to the Member/Guest, allowing them to enjoy the Club amenities and activities.
• Maintain club storage areas and cart barn in a clean and orderly manner with clubs (rental, member, etc.), equipment, etc. and in proper areas. Report any damage to clubs or equipment immediately to Golf Shop.
• Maintain the practice areas so they are set-up and continually supplied (i.e., range balls, etc.) and in order for daily usage.
• Maintain area outside pro shop, parking lot, etc. so that it is uncongested, neat and free of debris at all times.
• Assist and coordinate services with other golf operations staff such as range attendants, cart attendants, marshals/starters, etc. to ensure seamless and efficient service to Members/Guests takes place.
• Ensure daily assignments are completed in their respective areas, to meet Club standards (i.e., orderly/organized work areas, straighten/arrange entry area, straightening/stocking of golf shop, etc.).
• Notify management of Member/Guest complaints at the time they occur. Practice good service recovery by rectifying any complaints as soon as possible.
• Must be able to interact with Members/Guests professionally, helping them with changes and last-minute requests as needed.

Additional job duties at times:

• Because of the fluctuating demands of the company’s operation, it may be necessary that each Employee Partner perform a multitude of different functions therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
• Adhere to all the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
• Demonstrate good teamwork.
• Communicate effectively with proper grammar.
• Focus attention on detail.
• Maintain good conduct and safe working habits while in all areas of the Club and assure that others are acting safely.
• Wear a clean and neat uniform that follows Club standards.
• You are comfortable working in both indoor and outdoor environments with frequent exposure to extreme hot or cold temperatures and humidity.

Please Note: This job description includes, but is not limited to, the duties and responsibilities noted above. The essential functions of this job description are not exhaustive and may be supplemented. Employee must be able to perform the essential functions of the position with or without reasonable accommodations.

Riverchase Country Club is an Equal Employment Opportunity Employer

Job Types: Full-time, Part-time

Pay: $11.00 - $13.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• Weekends as needed

Supplemental pay types:

• Tips

Ability to Relocate:

• Hoover, AL 35244: Relocate before starting work (Required)

Work Location: In person