Job Description
Overview:
Stately Doors & Windows is a leading manufacturer and supplier of exquisite doors and windows crafted from the highest quality iron, steel, exotic hardwoods, and composites. Our end-to-end solutions encompass standard and custom products, design consultation, logistics, and installation. The builders, architects, designers, and developers we work with know that Stately has all their door and window needs covered, allowing them to focus on the rest of their project.
Stately is growing year over year and maintains its entrepreneurial/start-up style environment. We pride ourselves on building our team with leaders who have expert knowledge in their field and allowing each individual to use their skills and experience to grow the business.
Job Description:
We are seeking an experienced sales professional who is enthusiastic about helping customers receive the best possible product and service. To be successful, you will bring a consultative selling approach while possessing the ability to create compelling sales presentations, engage decision makers and effectively negotiate acceptable terms.
Also have a proven history building effective long-term relationships with strategic accounts or customers. Knowledge or experience in building materials, construction, home design and/or architecture is preferred. A comfort level managing complex projects with a high amount of detail involved is required.
The successful candidate will execute the direct sales of premium custom doors and millwork products to builders, architects, designers, general contractors and/or homeowners in both residential and commercial environments. This position will involve establishing new customers through leads generated by referrals and marketing and will also include mining for new accounts through outreach efforts.
Responsibilities:
- Achieving or exceeding sales targets.
- Win new customers through handling of leads, effective outreach and relationship building.
- Service and grow existing customers by nurturing effective long-term relationships, implementing effective communication skills, and driving sales through consultative selling.
- Create and present compelling building material bids which strike an effective balance between consumer value and maximizing internal profit.
- Win deals, close sales and support customers through the process.
- Provide feedback and submit reports on sales, marketplace activity and trends.
- Effectively work with cross-functional partners in production, logistics and design to solve problems, meet goals and exceed consumer expectations.
- Contribute to a positive team culture of support, professionalism and mutual respect which fuels a healthy, enjoyable and effective working environment.
Requirements:
- This is not an entry level position. The person moving into this role should already have the fundamental skills required, and after a suitable amount of time to learn our business, they will be required to drive success.
- 3+ Years’ experience calling on and servicing long term accounts or customers required.
- Experience managing complex, multi-phase projects, both commercial and residential, with a high amount of detail involved is required.
- Proven history building long-term relationships with customers and/or accounts.
- Proven sales experience meeting or exceeding targets.
- Ability to thrive in a fast-paced environment, multi-task and maintain high personal standards.
- Extremely strong customer service orientation.
- Initiative-taker with proven skills in negotiating and driving for results in a complex environment.
- Must demonstrate an energetic, positive, and helpful demeanor.
- Unwavering commitment to ethical behavior.
Skills & Abilities:
- Fundamental understanding of sales-related financial metrics.
- Relationship management and communication skills.
- Negotiation skills and the ability to close a deal.
- Familiarity with blueprints, architectural drawings and/or design.
- Experience using a CRM such as Salesforce or NetSuite.
- Customer service ability and experience.
- Openness to change, leaning into new ideas with a positive mindset of creating the future.
- Proficiency with MS Office applications including Word, Excel and Outlook.
LOCATION
This is a hybrid role where successful candidates will have the flexibility to build their own schedule. Successfully selling to builders, architects, and designers will require spending at least a few days per week at client locations and jobsites. Successful candidates will have access to Stately's showrooms and offices across the US as needed. Specific scheduling details will depend on experience and sales focus (ex: selling to builders will require a different schedule than selling to architects).
Stately is growing year over year and maintains its entrepreneurial/start-up style environment. We pride ourselves on building our team with leaders who have expert knowledge in their field and allowing each individual to use their skills and experience to grow the business.