Outreach & Sales Director

We are looking for a Sales and Outreach Director to help assists in crafting and implementing a marketing plan aimed at maintaining full occupancy for the Ebenezer Senior Assisted Living Memory Care community in Red Wing, MN.  Role will be based primarily in the building/community located in Red Wing, MN and significant time is dedicated to working with external referral resources. 

• Full Time, 80 hours per two week pay period, Salaried. 
• Day shifts with some early evening's; flexibility required for tours, move-in paperwork, events.
• There will be weekend manager rotation as well as potential needs for tours and family visits after hours. 

Full Benefits (paid time off, medical, dental, tuition reimbursement, matching retirement monies)  https://www.ebenezercares.org/benefits.html

Located across the street from Mayo Clinic Health System in Red Wing, MN - Deer Crest Senior Living features convenience, hospitality, and the services to make our residents feel at home. We offer Independent/Assisted Living as well as Memory Care. Come join our team of dedicated employees who share in our mission to help our seniors heal, discover, and educate for longer healthier, more significant lives.

Ebenezer Senior Living is proud be voted 2022 StarTribune Top Work Place, and has received this honor thirteen years in a row. We're an established organization with over 100 years of excellent service and an outstanding rate of growth. When you come to work at an Ebenezer community, we strive to support your growth, honor your strengths and empower you to make a difference in the lives of others.

Establishes and supports a sales and marketing plan aimed at full occupancy:

• Works with corporate marketing department to design and coordinate marketing & Sales plans/initiatives
• Develops and maintains effective, on-going relationships with external referral resources
• Creates and maintains system for generating new leads
• Follows Ebenezer Sales System guidelines
• Ensures that marketing materials are current and available
• Obtains and analyzes competitive pricing and market area trend information as it relates to the senior housing community
• In conjunction with the Executive Director and Corporate Marketing Consultant, develops and maintains marketing budgets
• Schedules and conducts tours
• Makes recommendations for web content and changes
• Implements pre-closings and closings of unit sales
• Maintains data base on current residents
• Maintains current Occupancy Reporting requirements
• Manages wait list

Promotes positive customer relations:

• Provides guidance and resources to residents/tenants/families with their transition into and out of their home
• Creates and maintains positive on-going relationships with customers including prospects, residents, families and professionals
• Develops and maintains database of contacts, up-to-date records, and tracking per community requirements
• Builds awareness about community with referral sources and other groups
• Assists residents/tenants with their transition into and out of their home

Serves as resource to residents/tenants and families seeking information:

1. Prepares or obtains materials from community resources and program files
2. Identifies and works with community resources to provide information and educational sessions
3. Organizes referral events, i.e. CEUs, seminars, hosting referral and community events

Required:

• Bachelor’s Degree in Marketing/Communications or equivalent experience
• Three or more years experience in occupancy development

Preferred:

• Aging Services of MN Sales and Marketing certificate
• Three to five years similar experience
• Experience in presentations using PowerPoint