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Form of workJob Description
POSITION: Outreach Assistant
DEPARTMENT: Fund Development and Community Outreach
CLASSIFICATION: Non-Exempt –Part Time (20 hours per week)
SUPERVISES: N/A
The mission of Alameda Point Collaborative (APC) is to end homelessness by creating permanent supportive housing and trauma-informed services where homeless individuals and families can flourish. Established in 1999, APC grew out of the collaboration of 20 agencies to transform the decommissioned Alameda Naval Air Station to alleviate homelessness in Alameda County. APC gained a federal conveyance to re-use 34 acres of land, buildings, and former military residences into 200 supportive housing units for homeless families, plus offices, parks, and agricultural space. In addition to providing stable housing, APC offers the following wrap-around services: case management counseling, mental health recovery, and assistance in achieving resident-set goals towards self-sufficiency; life skills development, job training, and placement; children and youth programs to encourage healthy social, academic, and emotional development; food security initiatives, consumer awareness, and financial acumen through classes and opportunities at our three social enterprises: Ploughshares Nursery, APC’s Farm2Market, and APC’s Commercial Kitchen.
Alameda Point Collaborative is primarily funded by government grants with the stipulation that a 25% ‘match’ is raised by APC. The match may be raised from individuals, foundations, or corporations. In addition, in-kind gifts of goods or services and volunteer hours may count towards the match. The fund development team is responsible for facilitating gifts through annual appeals, online asks, one major event and community initiatives, writing grants, and making proposals to businesses and individuals. In addition, the team coordinates the APC website, social media, and community outreach initiatives.
APC and its partner agencies, LifeLong Medical Care and Mercy Housing, are creating the Alameda Wellness Campus. The AWC will create one of the nation's first centers with integrated services for unhoused adults with complex health conditions. The 3.6-acre campus is adjacent to East Bay Regional Park’s Crab Cove in Alameda, a beautiful shoreline area providing a healing environment for unhoused, medically vulnerable Alameda County residents.
The AWC will co-locate:
- 100 permanent supportive housing units for unhoused Alameda County older adults
- 50-bed high-acuity medical respite program for unhoused Alameda County residents to provide recuperative care for homeless clients who require medical care after hospital discharge or who are referred by street outreach teams
- Health clinic to provide medical, behavioral health, palliative care and wellness services
- Resource Center to provide case management, housing prevention, and housing placement services for homeless and vulnerably housed City of Alameda residents
The project intends to enhance the standard of care for a highly vulnerable subset of the homeless population with significant medical, geriatric, behavioral health, substance use disorder, and end-of-life care needs. The AWC will serve an estimated 700 unhoused Alameda County residents annually.
PRIMARY FUNCTIONSReporting to the Director of Fund Development and Community Outreach, the Outreach Assistant provides project coordination to create and publish a bi-monthly supporter newsletter, website, social media marketing, and database to advance the mission of APC. In addition, a portion of the time (up to 25%) may be spent supporting the Volunteer Coordinator.
DESCRIPTION OF DUTIES- Brainstorm with teams on newsletter articles and social media posts.
- With guidance from the director, manage the outreach calendar and schedule newsletter articles and social media posts to promote volunteer opportunities and events and communicate resident needs and successes.
- Participate in community events; meet with program teams to get news and photos for social media and newsletter articles.
- Write short articles and content for outreach opportunities.
- Using WordPress, help maintain APC's website and ensure events, volunteer opportunities, and donor acknowledgments are current.
- Work with the volunteer coordinator to promote volunteer projects and post needs on social media, newsletters, and databases.
- Provide backup to development assistant to process gift information and promptly thank supporters and volunteers; Help maintain data for volunteers, supporters, and friends on Salesforce database (CRM).
- Take notes at team meetings and utilize Outlook to manage tasks and deadlines.
- Assist the Director with grant proposals and correspondence review when needed.
- Assist with mailings and other correspondence to project partners, funders, government officials, and other key stakeholders.
- Other projects as assigned based on skill level and the organization’s needs.
- Intermediate to advanced proficiency in Microsoft Office suite of programs, including Word, Excel, and Outlook.
- Engaged and active listener with excellent writing, editing, and verbal communication skills.
- Friendly and professional personality to engage residents, staff, supporters, consultants, volunteers, and stakeholders from diverse ethnic, cultural, and economic backgrounds.
- Experience using MailChimp, Constant Contact, or similar email publishing platform.
- Active social media user proficient with Instagram, Facebook, and TikTok.
- Critical thinker who follows written and oral instructions, asks meaningful questions and willingly accepts feedback.
- Reliable, responsible, and committed to teamwork.
- Ability to adapt work schedule to meet department needs and deadlines.
- Experience with/desire to develop fund development and outreach skills.
- Dedication to supporting projects that address homelessness, community healthcare, racial equity, and community advocacy.
This job description does not promise that the functions listed are the only duties to be performed. Employees are expected to perform the tasks requested by their supervisors and contribute to projects as positive, collaborative team members.
BIPOC and people with lived experience of homelessness are strongly encouraged to apply.
Alameda Point Collaborative provides equal employment opportunities to all employees and applicants for employment. It prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
