Job Description
We are a growing orthopedic practice looking for a skilled Medical Assistant or Orthopedic Technologist with a passion for people! You will play a pivotal role in ensuring patients receive great care and have a wonderful experience from the moment they walk in until the moment they leave. We believe in going above and beyond, and feel that there is no nobler pursuit than that of caring for others and helping to improve their quality of life. We hope you’ll join us on our mission!
ESSENTIAL FUNCTIONS:
- Fulfills patient care responsibilities as assigned which may include, but not limited to: checking schedules and organizing patient flow; accompanying patients to exam/procedure room; assisting patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc.; collecting patient history; performing screenings per provider guidelines; assisting providers/nurses with various procedures; paper and electronic charting; relaying instructions to patients/families; answering calls and providing pertinent information, provide coverage for surgical coordinator when needed.
- Fulfills clerical responsibilities as assigned which may include, but not limited to: sending/receiving patient medical records; obtaining lab/x-ray reports, hospital notes, referral information, etc.; completing forms/requisitions as needed; scheduling appointments; verifying insurance coverage and patient demographics; managing paper and electronic charts to ensure information is documented, completed, and filed appropriately; and call patients to confirm upcoming appointments.
- Fulfills environmental responsibilities as assigned which may include, but not limited to: setting up instruments and equipment according to department protocol; cleaning exam/procedure rooms, lab areas, instruments and equipment between patient visits to maintain infection control; cleaning sterilizer according to scheduled maintenance program and keeping appropriate records; ordering, sorting, storing supplies; restocking exam/procedure rooms.
- Fulfills organizational responsibilities as assigned which may include, but not limited to: respecting/promoting patient rights; responding appropriately to emergency codes; sharing problems relating to patients and/or staff with immediate supervisors quickly.
- Assist surgical coordinator with duties assigned by provider.
- Submitting prescriptions to pharmacies as requested by patients and approved by providers.
- Checking voicemails and responding to patients calls and concerns.
- Completing disability/FMLA forms
EDUCATION: Certification in Medical Assistant or graduate of an Orthopedic Technology program is required.
EXPERIENCE: Minimum of one year work experience in a healthcare setting, preferably in the Orthopaedics specialty. X-ray, casting, and phlebotomy experience is a plus.
REQUIREMENTS: Maintains CPR certification. Obtains appropriate certificate indicating passing grade on the Medical Assistant exam.
KNOWLEDGE:
- Knowledge of health care field and medical specialty.
- Knowledge of specific assisting tasks related to particular medical specialty.
- Knowledge of information that must be conveyed to patients and families.
- Knowledge of OSHA/HIPAA Rules and Regulations.
SKILLS:
- Skill in performing tasks appropriately.
- Skill in tact and diplomacy in interpersonal interactions.
- Skill in understanding of patient education needs by effectively sharing information with patients and families.
- Skill in diagnosis (ICD-10) and procedure (CPT-4) coding.
ABILITIES:
- Ability to learn and retain information regarding patient care procedures.
- Ability to project a pleasant and professional image.
- Ability to plan, prioritize and complete delegated tasks.
- Ability to demonstrate compassion and caring in dealing with others.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Medical specialties:
- Orthopedics
Schedule:
- 8 hour shift
Work setting:
- Private practice
COVID-19 considerations:
We are continually reviewing COVID-19 recommendations. At this time, we are following CDC guidelines and do not require use of masks in our offices. However, this may change during times of high community transmission.
Application Question(s):
- Our practice has two locations: Stockbridge and Griffin. Are you willing and able to travel to both locations weekly?
Experience:
- Orthopedic: 1 year (Preferred)
Work Location: Two locations: Stockbridge and Griffin