The Order-To-Cash Manager performs various administrative and accounting related duties for the Head Office. The successful candidate serves as a liaison between the General Managers, second level managers and Corporate Office and will directly interact with approximately 20 Administrative Assistants located across the country (mostly same time zone) and possibly a couple of remote Administrative Assistants located outside of the country. Must be highly motivated and open to traveling between Houston, TX, Permian, Bakken, Tulsa, and others as required and for project necessities. Full time based in Houston Corporate Head Office and required to be in office full-time. Travel will be 25-50%
Responsibilities
- Owner of the Order To Cash (OTC) process implementation.
- Create and receive daily anomaly reports by implementing key indicators of the OTC process through admin generated, system generated, or Power BI reports, including but not limited to:
- Project work order entries
- Agreed price and unit price work order entries.
- Materials issuing to work orders.
- Transaction variables - industry, service line, and others.
- Open work orders (Work In Process - WIP) and drive to close consistently.
- Identify work orders with no activity.
- Others as needed.
- Review and participate in local administrative assistance meetings.
- Attend all job boards / trackers reviews.
- Assist in standardizing the OTC process across the company.
- Attend AR meetings and focus on streamlining customer order approvals internally and with customers.
- Interact with client portals and present creative solutions to expedite the upload, follow up, and approval of open tickets.
- Strong communication skills - especially over telephonic and online communication, action oriented, and have a high sense of urgency.
- Excellent Microsoft Office skills, especially using Microsoft Excel
- Knowledge of secretarial, office administrative processes and knowledge of standard office equipment
- Ability to use simple mathematical calculations using whole numbers, fractions, and
decimals (addition, subtraction, division, and multiplication) to make job-related.
calculations. - Written and excellent verbal skills a must
- Managing and motivating large diverse teams across multiple different locations and legacy companies
- Implementing and adhering to SOP (Standard Operating Procedures) for field ticket entry, ERP system data entry, closing and invoicing WIP (Work In Process), and accounts payable management.
- Identifying and resoling bottlenecks and process improvement opportunities
- Experience utilizing IFS is a plus.
- Accounting experience / qualification is a plus.
- Ability to reconcile data.
- Field Ticket entry
- Adequate Aptitude and work attitude evaluation; Standard weekly progress reports tracking and communication.
- Strong organizational skills
- Receiving goods
- Electronic Data Interchange
Success measures - first 90 days
- Understanding, implementing, and monitoring OTC process
- Reducing OTC days by 15 days within the first 90 days.
- Producing specific, measurable, and actionable KPI's to measure OTC improvements.
- Reducing WIP value by 25%
- Travelling and building relationships with General Managers, second level managers, and stakeholders
Qualifications
- Valid Driver's License
- Reliable Transportation
- Willing to submit to pre-employment, random and for-cause drug testing.
- Ability to effectively and regularly converse and comprehend in English.
About Expanse Electrical
Expanse Electrical Offers an Excellent Compensation Package that includes a competitive salary and enrollment into our comprehensive benefits package.
Expanse Electrical is a leader in professional services, specializing in oilfield electrical construction & maintenance; industrial electrical supplies (serving the oil & gas industries); natural gas pipeline automation; utility distribution & transmission.
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