Order Entry Specialist

Description

SUMMARY

The Order Entry Clerk is responsible for promptly and accurately entering customer orders and quickly resolving any unclear or missing order information. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following duties and responsibilities. Other duties may be assigned.

• Evaluates customer order information to ensure that it is accurate and complete.
• Responsible for quick order clarification relating to any unclear or missing customer order information.
• Promptly and accurately enters customers' orders and moves to next step in order flow.
• Converts order information from Sales Force into Visual
• Confirms information has been converted correctly.
• Creates an order folder and provides it to appropriate Customer Service Rep in a timely manner.
• Assists with Customer Service issues when required.
• Regular and consistent job attendance required, with or without reasonable accommodation in accordance with the ADA .

ZERO Manufacturing offers a great benefits package to all eligible employees including:

Medical Insurance

Dental Insurance

Vision Insurance

Company Paid Life Insurance (1 times annual salary)

Voluntary Life Insurance for employee, spouse, and children (Restrictions may apply in certain circumstances)

AD&D Insurance for employee, spouse, and children (Restrictions may apply in certain circumstances)

Accident Insurance

STD

LTD

Critical Illness

Hospital Indemnity

Identity Theft Benefit

401k Company Match

Paid Holidays

PTO Accrual

Employee Referral Program

Star Cases, LLC dba ZERO Manufacturing, maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling Star Cases, LLC dba ZERO Manufacturing's commitment to equal employment opportunity. Star Cases, LLC dba ZERO Manufacturing does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, and benefits. In addition, it is the policy of Star Cases, LLC dba ZERO Manufacturing to provide a reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. For more information about reasonable accommodation, contact hr@zerocases.com

VEVRAA Federal Contractor

Applicants are treated on the basis of their job-related qualifications, ability and performance. To ensure that our EEO policies are carried out, Star Cases LLC dba ZERO Manufacturing has implemented an Affirmative Action Plan at our facility. If you have any questions regarding this information you may contact HR at (801) 299-7370.

Requirements

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential

duties satisfactorily. The requirements listed below are representative of the knowledge,

skill and/or ability required. Reasonable accommodation may be made to enable

qualified individuals with disabilities to perform the essential functions.

• 2-5 years experience in a customer service/data entry environment
• Excellent data entry skills including speed and accuracy.
• Proficiency in using a computer and associated software.
• ERP and/or Sales Force Dot Com experience a plus
• High level of attention to detail
• Demonstrated ability to handle multiple projects and details.
• Must be able to effectively communicate information and respond to questions from customers and co-workers.
• Must possess the ability to perform quality evaluation of data entry .

EDUCATION AND/OR EXPERIENCE

Associates degree or equivalent from two year college or technical school; or two to three years related experience and/or training; or equivalent combination of education and experience.

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, interest, commissions, depreciation, proportions, percentages, etc. Ability to apply concepts of basic algebra and geometry. 

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer, phone, and to attend meetings at various sites both domestically and internationally. Vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone.

Requires the ability to be an effective communicator and to work well with others to achieve overall established goals.

Requires the ability to make effective decisions based on facts and intuition.

The employee is regularly required to sit for long periods of time with intermittent standing and walking.

The job requires the ability to handle numerous projects simultaneously. 

PERSONAL PROTECTIVE EQUIPMENT

Safety glasses required upon entering the manufacturing area.