Optical Manager/Optician

Title: Optical Manager - Boutique Family-Owned Practice

Location: Irving/Coppell/DFW

Company: Look Eyecare & Eyewear

About Us:
Look Eyecare & Eyewear is a rapidly growing boutique family-owned optical practice located in the vibrant Irving/Coppell area of DFW. As a family business, we prioritize delivering personalized eyecare services and curating an exceptional selection of eyewear for our valued clients. Our commitment to excellence and dedication to our community sets us apart in the industry, and we are excited to expand our team as we continue to grow.

Job Description:
We are seeking a dynamic and experienced Optical Manager to join our family-owned practice and lead our team to new heights. The ideal candidate will have a minimum of 2+ years of experience managing a private optical practice and a passion for providing outstanding customer service. This role offers an exciting opportunity to be part of a growing business and make a significant impact in a close-knit, family-oriented environment.

Responsibilities:

• Lead day-to-day operations of the optical practice, fostering a positive and collaborative work environment.
• Mentor and support optical staff, ensuring they deliver exceptional service and meet performance goals.
• Cultivate strong relationships with vendors, negotiate contracts, and manage inventory effectively.
• Develop and execute marketing initiatives to promote our practice and drive growth.
• Organize and host trunk shows and community events to showcase our eyewear selection and engage with our clientele.
• Utilize Crystal Practice Management (EHR) system proficiently to maintain accurate patient records and streamline administrative tasks.
• Ensure compliance with industry regulations and uphold the highest standards of eyecare.
• Provide personalized customer service, addressing client inquiries and concerns promptly and professionally.
• Stay abreast of industry trends, product innovations, and emerging technologies to enhance our offerings.

Qualifications:

• Minimum of 2+ years of experience managing a private optical practice.
• Proficiency in Crystal Practice Management (EHR) system preferred.
• Strong leadership, communication, and interpersonal skills.
• Proactive and self-motivated with a passion for delivering exceptional customer service.
• Detail-oriented with the ability to prioritize tasks effectively in a fast-paced environment.
• Knowledgeable about eyewear products, lens options, and fashion trends.
• Flexible schedule, including availability to work evenings and weekends as needed.

Join our growing family business and play a pivotal role in shaping the future of Look Eyecare & Eyewear. If you're enthusiastic about eyecare, thrive in a collaborative team environment, and have the skills to lead our boutique practice to success, we invite you to apply.

To apply, please submit your resume and (optional but encouraged) cover letter highlighting your relevant experience and why you're the perfect fit for our family-owned practice.

Job Type: Full-time

Pay: $19.00 - $27.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Supplemental pay types:

• Bonus opportunities
• Commission pay
• Monthly bonus

Ability to Relocate:

• Irving, TX 75063: Relocate before starting work (Required)

Work Location: In person