Ops Planner Ii - 64917622

Requisition No: 819649 

Agency: Department of Health

Working Title: OPS PLANNER II - 64917622

 Pay Plan: Temp

Position Number: 64917622 

Salary:  $17.50 per hour 

Posting Closing Date: 01/10/2024 

Total Compensation Estimator Tool

OPS Planner II: Duties and Responsibilities

Employee Satisfaction/Recognition

Assists with development and posting of monthly birthday boards. Maintains STAR award inventory to include purchase and distribution. Maintains and assists with updated to the employee satisfaction program. Create and maintain star tracking system and weekly updates. Sends monthly reminders for those who have expiring stars. Assists with the planning and logistics for quarterly blood drives.

Customer Satisfaction

Development, deployment, and collection of comment cards (department specific and POD specific). Weekly tracking and monthly reporting including reports to divisional leaders. Monthly push weeks for customer comment cards.

Training

Assists in completing performance development tracks for all employees to include communication with employees and leadership for adequate plan development. Provision of monthly supervisor trainings. Assists in quarterly training day to include training plans and tracking of competition. Assign courses and training plans and creation of profiles within TRAIN. Provides quarterly TRAIN updates. Acts as a backup LMS administrator for TRAIN-FL.

Onboarding

Assists with new employee orientation. Delivers onboarding survey and maintains results spreadsheet. Completion of new employee binders and ensures binder updates. Maintains and update log for current employees and those who are separating.

Office Duties

Acts as a back-up for My Florida Market Place purchasing. Assisting with Administrative duties as needed.

Worksite/Employee Engagement

Responsible for content and upkeep of the Escambia Spirit Blog. Assist with preparation and coordination of Equal Employment Opportunity activities with Florida Department of Health officials. Assist with development, reviews results, and summarizes trends with the use of Survey Tools. Coordinates the use and deployment of customer satisfaction surveys.  Review the results and summarize trends.

Health Education

Assist in the development and deployment of FDOH-Escambia core campaigns. Conducts community outreach and participates in health fairs (as needed). Assist with internal communications plans.

Committees

Chairs, co-chairs, or participates with the Training Day Committee, Awards Committee, Employee Engagement Committee, and Quality Improvement committees.

Awards Committee. Offer new star recommendations and updates. Discuss different ways to show recognition outside of our standard star, employee of the quarter and director's awards. Perform annual updates of rewards and recognition policy. Collect Employee of the Quarter nominations and share with Training Day Committee members.

Training Day Committee. Assists in the development of bi-annual training days. Collection of data from bi-annual training days and

Disaster response

In addition to normal disaster duties, this position may assist with setup and breakdown as needed. Acts as supply coordinator and assist with inventory throughout the year.

Other Duties as needed/assigned.

Required Knowledge, Skills, and Abilities:

• Knowledge of methods of compiling, organizing and analyzing data.
•   Knowledge of problem-solving techniques.
• Knowledge of research techniques.
• Ability to compile, organize and analyze data.
• Ability to utilize problem-solving techniques.
• Ability to evaluate programs.
• Ability to develop program projections.
• Ability to prepare reports and records.
• Ability to plan, organize and coordinate work assignments.
• Ability to communicate effectively.
• Ability to establish and maintain effective working relationships with others.

Qualifications:

Minimum requirement:  An Associate's degree and 2 years of experience.

Preferred requirement: A Bachelor's degree.

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

1295 West Fairfield Drive; Pensacola, FL 32501

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. As an OPS employee, the benefits below are available:

• State of Florida 401(a) FICA Alternative Plan (mandatory)
• Participation in state group insurance (upon meeting eligibility requirements.  Consult with People First and/or the serving HR office)
• Workers' Compensation (mandatory, if needed)
• Reemployment Assistance (Unemployment Compensation) (mandatory, if needed)
• Deferred Compensation (voluntary)
• Employee Assistance Program (voluntary)
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.  

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.