Operations Supervisor

What you'll be doing...at the core

• Encourage and promote a safe work environment by supervising a safety/security program which includes operation of support equipment, aircraft systems, general housekeeping. Ensure that regular established safety/security audits are conducted, and discrepancies are addressed.
• Perform supervisory responsibilities for assigned employees and area(s), for example, timecard and vacation approvals, PMP and 30/60/90-day reviews, opportunities for professional development and training, personnel decisions concerning hire, fire, disciplinary issues, and salary adjustments, as well as employee schedules and leave.
• Responsible for coordinating unscheduled aircraft maintenance and work performed at a location other than the Repair stations fixed location.
• Supervise the performance of maintenance and ensure that work is performed in accordance with Repair Station / Quality Manual, Site Operating Procedures and FARs.
• Oversee and manage the resources to maximize productivity and minimize DOI.
• As required, track submit requests for engineering support (RED's, RFE's, SRPSA's and installs) in direct support of operations for all product lines.
• May be required to act on behalf of Program Manager during absence. 
• Administers team related policies & procedures.
• Manage time keeping system to ensure employee hours are accurate, and track attendance. 
• Coordinate technical shop floor issues, such as engineering, specialized tooling requirements, etc. 
• Facilitate DMM meetings with all departments & shops.
• Monitor housing and facilities for compliance with 14 CFR 145.103 and report any insufficiency.
• Identify and communicate best practices and champion continuous improvement initiatives.
• Delegates duties as necessary, although this does not relieve the Supervisor of the responsibility.
• Deliver comprehensive pre-shift briefings to ensure team is well informed and creating opportunity for open dialogue.
• Perform other duties as assigned.

Ready to take this to the next level? Let's review the MHI RJ recruiting checklist...

• You typically have a minimum of 3 years of experience in performing aircraft heavy/line maintenance.
• You typically have a minimum of 2 years leadership / Supervisory or Lead experience (Aircraft Maintenance preferred)
• You are A&P Certificate or otherwise appropriately certificated under FAR part 65.
• You have working knowledge of applicable Federal Aviation Regulations, for example, part 91, 121, 135, and 145. 
• You have working knowledge of aircraft maintenance inspection programs for jet aircraft.
• You have working knowledge of Environmental, Health & Safety rules and regulations as they apply to workplace safety and environmental aspects of aircraft maintenance operations.
• You have interpersonal skills necessary to develop and maintain effective working relationships with employees, customers, all levels of management team, and other departments.
• You have customer service skills necessary to modify communication, tone, and presentation to defuse crisis situations with internal and external customers and maintain mutually beneficial customer relations.
• You demonstrate strong leadership and coaching skills with the ability to develop people and build a strong team.
• You have strong Verbal and written communications skills.
• You have training skills necessary to provide employee training.
• You have planning and organization skills necessary to plan, prioritize and coordinate workload of assigned employees within a multiple project setting.
• You have computer skills necessary to learn and / or operate word processing, spreadsheet, database, presentation, project, email, and web-based applications as well as other operating systems used to manage the maintenance work.

PREFERRED

• You have a 4-year College Degree
• You have previous experience in Project Management
• You have working knowledge of SAP, Kronos, and Empower MX maintenance transactions.
• You have working knowledge of ISO/OHSAS management system and resources.

Join us...here's the why

You obviously have a passion for aviation and want to make valuable contributions with top leaders & customers in the industry - you've landed at the right place for that! At MHI RJ we value your contribution to our team, provide robust benefits for you & your family, and offer career growth. To that end, here's a glimpse of our leading benefits package:

Benefits for Employees:

Life Insurance

401k with Aggressive Company Match

Paid Vacation, Floating Holidays, & Sick Time

Medical, Dental, Vision & Prescription Coverage

Employee Assistance Program

Hourly Pay Premiums

Health & Wellness Program

Overtime Availability

Identity Protection Coverage

12 Hour Shifts (Day & Night), 3 & 4 days a week

Wellness Incentives up to $1,000

Annual Bonus Plan

Uniforms Provided

Short & Long Term Disability

Who we are...on the surface

On June 1st, 2020, MHI acquired the CRJ Series Program, which marked the opening chapter of MHIRJ's story.  Built on the solid foundations already in place, and with the strong support of the MHI group of companies, the MHIRJ team is committed to serving the regional aviation market and becoming a platform for growth in the industry. MHI RJ has the largest operating base of regional aircraft in the world with service centers situated in Bridgeport, WV and Tucson, AZ. Yes, we're awesome!

What we do...in a nutshell

We partner with regional airlines (our customers) to provide safe and reliable aircraft services, which in turn allow our customers to connect people to their destinations. MHI RJ provides comprehensive operational, engineering and customer support solutions including maintenance, refurbishment, technical publications, marketing, and sales activities for the global regional aircraft industry. MHI RJ's network of service centers, support offices and parts depots are positioned in important aviation hubs in the U.S., Canada, and Germany. Exciting, isn't it?

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, disability status, veteran status, or any other characteristic protected by federal, national, or local laws.

We thank you for the interest in a career at MHI RJ and look forward to having you join our community! We know you're excited - so after you submit an application, please monitor your email for future communications from us and be sure to answer your phone when an unknown number appears (or check your voicemail). We look forward to connecting with you!