Operations Supervisor

---

Operations Supervisor
SUMMARY:
The Operations Supervisor will provide work direction to shift leadership teams and subordinates to achieve safety, machine, quality, cost, and people objectives set by the customer and MAU. You will manage the daily tasks of associates in manufacturing and material handling throughout various departments.
BENEFITS:

• Competitive pay
• Medical, Dental, and Vision Benefits
• Paid Holidays
• Paid Vacation
• Great work environment
• Employee Assistance Program (EAP)
• Care Partners Program -trained and experienced counselors who are available 24 hours a day, 365 days a year, nationwide
• Health Club Reimbursement program
• Additional Supplemental benefit programs
• 401K, Salary Continuation, Educational Reimbursement Program, and FMLA available after 12 months of service

REQUIREMENTS:

• Associate degree OR 3+ years of supervisory experience in a manufacturing or logistics environment
  • Bachelor’s degree (preferred)
• HR certification (PHR or SHRM-CP) (preferred)
• Lean Greenbelt certification (preferred)
• Root cause analysis training (preferred)
• Excellent verbal and written communication skills with the ability to effectively motivate and lead a team of associates
• Problem-solving and analytical aptitude
• Strong decision-making skills with a customer or client focus
• Proven personal effectiveness and credibility
• Excellent clerical and computer skills
• Solid interpersonal skills
• Ability to perform tasks while wearing required PPE, working in non-temperature controlled environments and GMP clean rooms, bending, climbing, stooping, kneeling, crouching, stepping onto and off of vehicles, and lifting 75 pounds
• Near visual acuity for reading instructions, manuals, specifications, etc., and depth perception and wide field of vision needed to operate vehicles
• Willingness and capacity to travel as needed for training and development

RESPONSIBILITIES:

• Lead pre-shift meetings
• Attend daily scheduled performance meetings with customers
• Manage employee work assignments based on turnover and call-offs (support and operate within headcount allocations)
• Communicate shift turnover efficiently
• Perform GEMBA walks throughout the shift (Process Compliance)
• Verify production via Hour-by-Hour reporting
• Address any issues that fall below the target
• Document corrective actions
• Respond to and perform special customer requests
• Address concerns and provide follow-up on action taken
• Update communication boards (SQDC)
• Implement countermeasures and apply containment
• Ensure SOIs and operator standard works are followed and maintained
• Manage MAU associates across the facility, including daily payroll/Kronos, attendance counseling, and compliance with dress code and all MAU policies
• Sustain and support leader Standard Work
• Meet conflicts with proactive resolutions
• Perform crisis management (safety issues, injuries, property damage)
• Provide continuous training to improve associate/team performance
• Oversee Process Improvement
• Assist in safety investigations, including post-accident reporting and drug testing
• Facilitate security compliance and suspension of employees
• Ensure profitability of the minimize/eliminate property damage risk while promoting a positive Safety Culture
• Participate in continuous improvement projects when targets are not achieved
• Ensure profitability by reducing or eliminating property damage risks and managing overtime
• Perform other duties as assigned

#PS

MAU Workforce Solutions staffs excellent, effective people for their partners, allowing them to focus on their core competencies. Headquartered in Augusta, GA since 1973, MAU is a family-owned, minority company making lives better for applicants, clients, and employees through innovative workforce solutions. Today, with Branch and vendor on premise locations across the South and recruiting partners worldwide, MAU has global capabilities to help with all staffing, recruiting, and outsourcing needs.