Operations Performance Analyst

Company Description
About Veolia North America
A subsidiary of Veolia Group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water, and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has approximately 10,000 employees working at more than 350 locations across the continent. Please visit our website www.veolianorthamerica.com.
Job Description
BENEFITS
Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.
Position Purpose:
As part of the Performance Team's mission of driving efficiency and growth initiatives across all our business units and corporate functions, the Analyst Performance will work under the general direction of a Manager, Senior Manager and/or Director on a wide range of operational and technical issues across municipal and industrial water utility operations, hazardous waste management, building energy services, business support functions and more. Over the course of a project, an Analyst Performance gathers and analyzes information, formulates, and tests hypotheses, and develops and communicates recommendations. He/She will also present results to client management and implement recommendations in collaboration with client team members. Analysts receive mentoring from all levels of the organization and have many opportunities to learn broader business and consulting skills such as large-scale program management, change management, and performance transformation.
Primary Duties/Responsibilities:

• Conduct efficient and effective analyses to solve complex problems through the use of innovative frameworks.
• Identify major areas of opportunities using tools/techniques such as benchmarks, ride-alongs, interviews and site visits.
• Analyze datasets to identify and quantify and model performance improvements.
• Establish performance measures (both financial and operational), monitor and analyze performance metrics to identify and implement performance-based improvements.
• Structure and develop sections or chapters of client documents with a clear storyline adapted to the audience (e.g. C-level or frontline staff).
• Synthesize information across a variety of sources to drive meaningful insights and make actionable recommendations.
• Deliver prepared oral presentations.
• Apply appropriate communication strategies to match client context and audience, determining what to put on paper and what messages to verbalize.

Qualifications
Education/Experience/Background:

• Bachelor's degree or higher is required; engineering, business or data science is preferred.
• 1+ years of professional experience after completing undergraduate degree.
• Experience in a utility, engineering or consulting environment highly desirable.
• Outstanding record of academic achievement.

Knowledge/Skills/Abilities:

• Proven record of leadership in work-setting and/or through extra-curricular activities.
• Strong problem-solving and analytical skills are required. Must be comfortable manipulating complex data, evaluating complex issues such as large operational and financial datasets and pragmatic structuring and solving ambiguous problems.
• Capability to drive an independent workstream in the context of a broader team project .
• Ability to understand operational processes and drive continuous improvement.
• Able to communicate complex ideas clearly both in written and verbal formats.
• Intellectual curiosity and drive to succeed.
• Strong interpersonal skills and an ability to develop rapport and credibility with people at all organizational levels, and form strong relationships, internally with colleagues, and externally with stakeholders.
• Able to work in an environment where teamwork and collaboration are critical components of success.
• Must be comfortable working in a fast-paced, ambiguous, and constantly evolving environment.
• Must possess strong time management skills and have a demonstrated ability to work in both team and independent settings.
• Strong PC skills are essential with high proficiency in MS Office Suite/Google Suite. Familiarity with project management and data visualization tools such as Smartsheet and Tableau a plus.

Notes:

• Hybrid work environment.
• Ability to travel up to 30% is required.
• Preferred locations: New York City (NY), Paramus (NJ),or Boston (MA).
• Salary range for this position is $80,000 - $105,000

Additional Information
We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.