Portfolio Performance Data Analyst

Fora Financial is a technology enabled, leading provider of flexible financing to small and medium sized businesses. Since our inception in 2008, we have supported more than 55,000 merchants nationwide with over $4 billion of capital used for a variety of purposes, from funding everyday operating expenses to managing cash flow gaps to facilitating business expansion, and much more. Leveraging our proprietary technology, Fora Financial is able to deliver capital to our customers via a streamlined and simple process that can be completed in as little as 24 hours, compared with the weeks or even months it often takes for a business to receive a bank loan.

Over the past fourteen years, Fora Financial has grown from two founders in a small Manhattan workspace to a company of nearly 150 employees with new offices in New York and Miami. Fora Financial prides itself on being a partner-centric organization, offering a customized funding approach, collaborating with our small-business customers to understand their needs in a dynamic and ever-changing economic environment.

We offer a competitive salary, growth potential, and a casual yet professional hybrid work environment. Located in the heart of midtown Manhattan, you can enjoy lunch downstairs listening to the summer band series or around the corner in Bryant Park. After work, you can hop on a CitiBike to ride to the Hudson River Park, take a stroll to a show on Broadway or attend an event at Madison Square Garden. Our office sets the stage for our employees’ success and well-being. We provide all the tools and support needed to maximize your career potential, in addition to perks and extras like daily breakfasts, endless snacks, catered lunches, a chill lounge/games area and more. While we work very hard, we do not take ourselves too seriously. We enjoy a family-like camaraderie that fosters a passion for success in each Fora Financial Team member. If this sounds like an environment you would be passionate to work in – apply now

Responsible for leading and conducting key Portfolio, Collections, and Accounts Receivable analyses to optimize loss mitigation and revenue recovery while minimizing operational cost. Create and establish reporting for every stage of the collection process, monitoring delinquent and defaulted assets, analyzing client payment history, roll rates, and recovery rates. This role will also work extensively with Legal, Collections and IT departments to monitor and execute collections strategies.

Job Role:

• Work closely with Management, Legal, and Collections to develop, improve, and implement collections strategies and process improvements through data and analytics.
• Own Collections and Servicing analytics projects end-to-end, working with stakeholders to scope the problem, analyze the data to get insights, and communicate results.
• Develop and generate collections reporting, including aging reports, past due accounts, bankruptcies, recoveries and roll rates.
• Assist management with development, testing and optimization of collections contact strategy.
• Collaborate with developers and data engineers in designing the entire ETL pipeline, including data extraction, cleaning, and aggregation to develop a reliable data platform to support collections analytics, initiatives, and processes.
• Responsible for the development, testing, and implementation of multiple collections reports and dashboards using Tableau and other reporting tools.
• Identify and/or implement opportunities for improvements to current Collections dept. process workflows.
• Serve as the liaison between Collections, IT, and Analytics to ensure flawless execution of collections strategies.
• Collaborate with leadership to identify opportunities for data-driven improvements and operational efficiencies across the organization (HR, customer service, etc.)

Requirements:

• B.S. degree or higher in Data Science, Computer Science, or equivalent quantitative field
• 5+ years of Analytical experience within Financial Services industry, with specific focus on Collections and Accounts Receivable analytics.
• Demonstrate a profound understanding of various unsecured term loan products.
• Advanced knowledge of credit and default risk and prior experience designing frameworks to detect and monitor delinquent and at-risk assets.
• Experience working with cloud-based data technologies such as Snowflake or similar.
• Proven ability to aggregate, extract, validate, and analyze large datasets using complex SQL queries.
• Hands-on experience building and publishing customized and interactive dashboards within Tableau.
• Advanced level of MS Excel skills, including advanced formulas, VBA, macros and data tables.
• Working knowledge or experience in data collection, transformation, and storage from various sources including relational databases, APIs, logs, and unstructured files.
• Passionate about solving problems with data and high level of intellectual curiosity.
• Highly motivated to work on multiple projects in parallel and team player with a startup spirit.
• Very strong written and oral communication skills, with proven ability to translate complex analysis into actionable insights to a non-technical audience.

The Benefits of Working for Fora Financial:

• Attractive company subsidized Medical, Dental, and Vision plans with leading insurance providers
• 401k Plan with Company Match
• Gym Reimbursement for Employees on Medical Plans
• Life Insurance at No Cost to Employees
• Generous Time Off Plan
• Flexible Spending and Commuter Benefits
• Hybrid working model offering employees the option to work from home 2 days a week