Operations Manager

Description

Tibbetts Lumber Co. LLC, a growing Lumber and Building Materials company, is seeking a full-time Operations Manager to oversee business operations.

Essential Duties and Responsibilities:

• Develop monthly, quarterly and annual plans in conjunction with Regional Sales Manager and Corporate Office staff to meet Company goals for yard/store operations and profitability; recruit, direct and motivate subordinates to attain goals
• Analyze end of day, week, and month reports to monitor sales, gross profit and inventory activity; identify trends and take proactive or remedial action to handle business situations
• Ensure quality customer service through personal interaction with contractor and customers; train subordinate staff to provide quality customer service
• Monitor inventory of merchandise in all departments
• Oversee yard operations through regular inspections of sales floor and yard to ensure completion of daily opening and closing procedures, project completion, good housekeeping, inventory control, merchandising and customer service
• Manage and monitor credit for all new and current customers including set-up of accounts, changes to accounts (increases/decreases in credit limits), and involvement in collection/lien rights
• Oversee orientation and training of new associates and ongoing training of all associates; conduct in-store/yard training sessions as required
• Establish and review market penetration, pricing, margins, selling approaches and itineraries with Outside Sales Representatives; visit job sites of key or target customers
• Budget and administer Company's sales incentive programs for sales force and customers; structure programs to motivate sales personnel and encourage customers to purchase increasing levels of merchandise and service
• Report market activity to management by monitoring and analyzing competitive price lists and products; make product recommendations for inclusion in Company merchandise line
• Manage all aspects of company safety program including all required daily, weekly and monthly reports, and enforce safety as our top priority each and every day
• Provide superior customer service to internal and external customers at all times
• All other duties as assigned

Experience Required:

• 10 years of previous management experience in a building materials environment
• Associate's degree or equivalent work experience

Knowledge, Skills, & Abilities:

• Knowledge of loading and shipping methods
• Strong written and oral communication skills
• Excellent time management and organizational skills
• Proficient knowledge of Microsoft Office

Benefits:

Tibbetts Lumber offers an excellent benefits package to our employees including:

• Competitive wages
• Medical insurance
• Dental insurance
• Life insurance
• Short & Long Term Disability
• 401(k) plan
• Vacation, Sick & Holiday pay
• Health Savings Account

Legal Disclosures:

Tibbetts Lumber Co. LLC complies with all federal, state, and local laws prohibiting employment discrimination of any kind. Tibbetts Lumber Co. LLC is a Drug-Free Workplace and uses pre-employment drug testing to confirm all of its potential employees do not use any restricted substances. Tibbetts Lumber Co. LLC is an at-will employer and can terminate its employment relationship at any time, with or without cause, and without notice.