Operations Manager

Ready to be a part of a game-changing team that thrives on defying the impossible?

About PCS Wireless:

Founded in 2001, by two visionary traders, PCS Wireless, affectionately known as “PCS”, is not your average mobile device distributor. Led by fearless entrepreneurs, PCS has completely transformed the landscape of the device resell market, both from a business and a consumer perspective.

Today, PCS is a recognized global leader powering the secondary market. We buy and sell mobile devices and products worldwide through partners and programs. By breathing new life into old devices, we efficiently extend a device’s lifecycle up to 5 times or more. We collaborate with industry giants including consumer electronic manufacturers, wholesalers, big box retailers and small businesses alike, catering to a diverse clientele of more than 1,500 customers. Our operations span major markets worldwide with offices and warehouses in the Americas, APAC, UK & EMEA.

Our go-getting spirit valuing flexibility, a "me for we approach" and curiosity, continues to be the foundation of our success. We are looking for doers and thinkers who get things done and have fun doing it!

About the Role:

The Operations Manager will assist in driving process improvement activities on the production floor focused on improving operational processes as well as reducing costs through innovative methodologies and established manufacturing principles such as Lean, Six Sigma, 5S, Single piece flow, etc. The Operations Manager will be responsible for establishing effective warehouse policies and procedures to ensure all departments operate at peak efficiency. You are an experienced Operations Manager who can roll up their sleeves to constantly improve our output.

What You Will Do:

• Assist in overseeing all day-to-day operations in our warehouse facility.
• Provide leadership and coaching to the production departments and leads.
• Manage and evaluate employee and system resources to ensure optimal productivity with minimal downtime.
• Oversee departments of 400+ employees in a fast-paced facility.
• Ensure the efficient workflow of production lines.
• Set ambitious warehouse and team goals in collaboration with executive management and other leadership teams.
• Communicate effectively with associates and create an open communication style that fosters a collaborative work environment.
• Strive to reduce overhead while increasing productivity across all product lines.
• Oversee the schedules for employees in all departments to ensure optimum staffing levels.
• Establish workflow policies and processes that enhance speed and efficiency without compromising product quality, safety, or integrity.
• Ensure all employees follow industry-standard health and safety guidelines.
• Communicate any problems or obstacles to senior management while working to resolve them.
• Perform other duties as assigned within your scope of responsibilities.
  

Who You Are:

• 5+ years progressive manufacturing leadership experience in a processing/manufacturing environment.
• Bachelor's degree or equivalent experience
• Demonstrated leadership in leveraging world-class ERP, materials management tools to optimize capacity planning, material movement, shop floor management, and reporting required.
• Must be hands-on, willing to engage directly on the production floor.
• Strong combination of business operations, quality, continuous improvement, process development, and program management experience to provide unique solutions to the dynamic range of problems.
  
• Ability to establish, extend, and maintain trust with a wide range of stakeholders.
• Ability to lead and mentor staff to achieve significant results as well as effective team building, communication, and verbal skills.

We Are Seeking People Who:

• Are owners. 
• Are continually raising the bar.  
• Are sincerely open-minded, and are willing to examine their strongest convictions with humility. 
• Nurture and embrace differing perspectives to make better decisions. 
• Possess high professional ethics, good judgment, and the ability to take make timely decisions.
• Bilingual (English & Spanish) preferred.

You will be occasionally required to:

• Walk or stand for a long period of hours.
• Remain in a stationary position for long periods of hours.
• Repetitive use of hands/fingers/wrist to handle electronic devices or tools.
• Reach with hands or arms, bend, crouch.
• Lift and/or move up to 35 lbs.

What's in it for You:

• A supportive, diverse and global team with a growth mindset.
• A scaling company with great industry professionals.
• Amazing opportunities to get involved with exciting projects.

If you are ready to join our fast-paced company, apply below!

We are an Equal Opportunity Employer. All qualified applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity, ancestry, age, or national origin will be considered. No qualified applicants will be discriminated against on the basis of disability or protected veteran status.