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Form of workJob Description
Are you ready to elevate your career and lead our team to success?
Elite Sports Clubs is seeking a dynamic and experienced Assistant General Manager, Operations to oversee day-to-day operations and ensure exceptional service delivery at our Mequon location.
As a premier destination for health, wellness, and active living, we're dedicated to providing top-notch facilities, innovative programs, and world-class service. If you're a results-driven leader with a passion for excellence and a knack for delivering exceptional customer experiences, this is the opportunity you've been waiting for!
Position: Assistant General Manager, Operations
Location: Elite Sports Club - Mequon
Schedule:
Full-time, with flexibility to accommodate operational needs.
This is a 45+ hours opportunity, with flexibility in nights and weekends being mandatory.
Your Mission, Should You Choose to Accept...
Operational Excellence:
Oversee day-to-day operations across multiple departments, including Front Desk, Hospitality and Housekeeping, Fitness, and Membership Services, ensuring smooth and efficient operations.
Team Leadership:
Lead and motivate line-level team members, providing guidance, support, and feedback to foster a positive and high-performing work environment.
Customer Service:
Ensure the delivery of excellent customer service and member experiences, resolving any issues or concerns in a timely and professional manner.
Performance Management:
Monitor key performance indicators and operational metrics, identifying areas for improvement and implementing strategies to optimize performance and drive results.
Financial Management:
Assist in budget planning and management, controlling costs, and maximizing revenue opportunities to achieve financial goals and targets.
Collaboration:
Collaborate with other department managers and leadership team members to align operational strategies with overall organizational goals and objectives.
Facility Maintenance:
Oversee facility maintenance and cleanliness, ensuring a safe and welcoming environment for members and staff.
Our Mission:
To enhance our members' quality of life by creating a vibrant community offering continuously improving world-class service.
Our Core Values:
- Professionalism: Conduct ourselves with integrity, respect, and dedication, delivering exceptional service and experiences to our members.
- Ownership: Take accountability and initiative to achieve our goals and contribute to the success of our team and community.
- Team: Value teamwork and collaboration, supporting each other to achieve collective success and foster a positive environment.
- Quality: Commit to excellence in all aspects, striving for quality in our facilities, programs, and services.
- Celebration: Recognize and appreciate achievements and successes, celebrating the hard work and contributions of our team.
Perks & Benefits...
Access All Areas:
Enjoy complimentary use of our state-of-the-art facilities and amenities, including fitness areas, pools, and more.
Complimentary Family Membership:
Share the joy of fitness with your loved ones through a complimentary family membership.
Competitive Compensation:
Competitive salary and benefits package, including health, dental, vision, and retirement plans.
Professional Development:
Access to ongoing training and development opportunities to enhance your skills and expertise in operations management and leadership.
Team Member Celebrations:
Join in the fun with our team member celebrations and events throughout the year.
Collaborative Environment:
Thrive in a collaborative and supportive work environment where your contributions are valued and recognized.
Join Our Team:
Ready to take your career to the next level with Elite Sports Clubs?
Apply now and be part of a team that embodies professionalism, excellence, and a commitment to providing exceptional experiences for our members.
Let's elevate our operations and exceed expectations together!
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