Operations Manager

Ethos Risk Services is looking to add an Operations Manager to the team!

Looking to be a part of a fast-growing company in one of the most unique and exciting spaces in the insurance industry? Are you looking for a company that has a work-life cohesion? Stop looking! You have found a great place to be! Ethos Risk Services is a company where the employees are the heart of the business. We have a positive workplace culture, work flexibility and an environment of coaching and mentoring.

A day in the life of an Ethos Operations Manager includes preparing case updates for clients' daily review, reviewing and scoring investigator performance based on timeliness, quality of investigation, video and report, assigning surveillance cases to investigators following departmental guidelines, maintaining proactive communication with clients, collaborating with field investigators and supervisors, reviewing and approving vendor invoices, and reviewing and approving investigator timecards.

The ideal candidate for this position has worked as a case manager preferably in the insurance industry, can prioritize and meet deadlines, multi-task, and be detail oriented. They work well with a team and on their own, have excellent verbal and written communication skills and are proficient in Microsoft Office products.

This role sometimes requires availability after hours, or on weekends, by phone.

This is a position will start off working in a brick-and-mortar office but has potential to move to a partially remote position that will require a quiet, dedicated space to work in and internet access.

Salary is negotiable and will depend on experience. This position is eligible for a monthly bonus based on goals/criteria being met.

Ethos Risk Services is an equal opportunity employer that does not discriminate on the basis of religious creed, sex, national origin, race, veteran status, disability, age, marital status, color or sexual orientation or any other characteristic protected by law.

A background check will be conducted, in accordance to the local state law and regulations.