Operations Manager

Versatile Vehicles, Inc. is the regional distributor for E-Z-GO and Textron vehicles, covering Minnesota, Wisconsin, North Dakota and the U.P. of Michigan. Our 60,000 square foot Prior Lake location serves as our home office and serves as a hub to serve our entire territory and 4 additional retail locations. The Operations Manager will office in our Prior Lake Headquarters, overseeing 20 staff members. This location sees a large share of retail, service and rental business, and is crucial to serving our golf course customers throughout our territory.

We are seeking a dedicated and experienced Operations Manager to join our team. The Operations Manager will be responsible for overseeing the daily operations of the parts, service and logistics departments, while providing excellent leadership in the effort to continually improve processes and efficiencies.

Responsibilities:

· Oversee shop, warehouse, and logistics/trucking

· Schedule Shop and manage Technicians

· Act as direct report for Service, Parts, and Logistics Managers

· Mentor and assist employees to foster a team environment

· Instill safety, cleanliness, and organization

· Lead meetings to discuss daily, weekly, monthly goals

· Work with Service and Accounting to keep control over labor and maintain processes

· Support sales team to provide excellent customer service and reach sales goals

· Work with HR on staffing and employee relations

· Identify weaknesses and develop new processes to achieve efficiencies

Oversee building and equipment maintenance

· Prior experience as Operations Manager or similar role

· Dealership or Automotive experience

· Knowledge or experience in golf car industry is a plus

· Exceptional leadership, communication, and organizational skills

· Detail oriented and ability to multitask