Job Description
The Operations Manager will be responsible for managing a staff of CDL Drivers and Warehouse Associates. The Operations Manager will oversee delivery of products to our clients in a timely manner, maintain inventory levels, and work with a team to achieve the branch’s goals. Must possess strong communication skills and a passion for safety.
ESSENTIAL FUNCTIONS
- Lead and develop a team of material handlers and drivers by developing metrics, coaching and evaluating performance, and using productivity systems of measurement
- Ensure compliance with all federal, state, and local laws pertaining to employment, safety, OSHA Standards, and DOT regulations
- Fill customer orders accurately, safely, on time, and without damage
- Collaborate and foster a positive relationship with Sales and Administrative functions
- Ensure effective product performance and promote good customer and supplier relations
- Recognize employee achievements and encourage excellence through employee engagement
- Plan and conduct regular staff meetings and branch level events
- Host operations meetings to monitor operational issues, customer concerns, and compliance and safety regulations
- Ensure staff are following safe work practices, completing job duties efficiently, and that adequate support is provided
- Adhere to high ethical and professional standards set forth by the company
- Interact with customers, vendors, and other leaders on a regular basis to ensure client satisfaction and promote improved services
MINIMUM REQUIREMENTS
- High school diploma/GED required
- Minimum of 1 year of management experience
- Experience in logistics, manufacturing, or distribution strongly preferred
- Excellent verbal and written communication and presentation skills
- Superior interpersonal skills with the ability to interact with employees at all levels of the organization
- Ability to think independently and critically, analyze and solve problems, and successfully implement solutions
- Ability to travel up to 10%
- Effective time management and prioritization skills; must be flexible and demonstrate the ability to change course quickly as needed
- Experience with Microsoft applications
BENEFITS
- Medical, Dental, Vision, and Disability benefits effective day one of employment
- Company Paid Life Insurance
- 401(k) with employer matching
- Paid Holidays and Paid Time Off
- Referral Bonus Program
JOB TYPE: Full-Time