Operations Manager

Are you interested in running a business? Do you enjoy organization and making sure projects flow? Do you love to WIN!

How about growing your skills and income at a company where your attention to detail will be appreciated?

As an Operations Manager, you will be helping our residential and business customers often in times when they need it most. When something cracks or shatters, you’ll put the customer at ease, making sure their home or business is safe and looking good!

If you are looking for a place where your expertise will be valued, you can grow in your career, and you have control over your income, apply at Glass Doctor today!

Your Responsibilities as an Operations Manager

As a Glass Doctor Operations Manager, you are a vital part of our team. You will be the person that provides top-notch customer service while showing off your solid customer service skills.

Here’s what you’ll do:

· Schedule manpower assignments and ensure Emergency Service program is executed.

· Ensure that invoices, route sheets, time cards, daily and weekly reports are completed and turned in by all team members timely and accurately.

· Promptly responds to email requests to secure the opportunity.

Here’s What You Need to Succeed as an Operations Manager:

We highly value the customer satisfaction surveys and Google reviews that we get from our customers about the jobs performed.

Have an Eye for Perfection: You’ll need a high level of attention to detail.

Identify Additional Opportunities to Help the Customer: Our customers view you as the trusted expert to make the best recommendations for their current and future needs.

Autonomy: Be able to maintain workload without micromanaging . Be a big picture problem solver.

Job Requirements

· Knowledge and understanding of the basic tools of the trade.

· Computer literate, with working knowledge of work processing, business software and spreadsheet applications

· Must be insurable with a valid driver’s license and clean driving record to drive a company vehicle.

· Strong organization skills, able to multi-task, and can manage time.

· Outstanding phone skills.

· Strong computer and internet skills.

· Excellent interpersonal and communication skills (written and verbal).

This Job Is NOT For You If . . .

· You are okay with measurements being “close enough”. That won’t work here. Measurements need to be super accurate to a fraction of an inch so that the glass will fit the first time.

· You say things in your head like “A broken window – what’s the big deal?” To our customers, when glass breaks, it’s an emergency and safety issue. We take it as seriously as they do.

· You think working Monday mornings is optional. But our customers depend on us to show up as scheduled. Calling off work at the last-minute impacts not just the customer but the whole team.

Here’s How We Take Care of Our Employees:

· Bonuses & Incentives

· Company-provided vehicle (for specialists) and technology

· Medical, Dental, and Vision Insurance

· Free Short Term and Long Term Disability

· Company Paid Life Insurance

·2 Weeks Paid Time Off

·8 Paid Holidays (total of 18 paid days)

· We believe in Work Hard Play Hard:We have a dedicated Fun In The Process Team that puts on fun events for the team

• Company Christmas Party with gifts and open bar
• Annual Rangers Game with tailgating and plus one included
• Annual company picnic and kickball game
• Casino Night
• Company Happy Hours
• Other fun events through out the year!

The pay range for this position is $44,000-$48,000, with opportunity to earn an additional $12,000 in monthly bonuses.

At Glass Doctor, you will be a valued part of our team and community. By providing continuing training, we will invest in you as you grow with us.

If you are ready to learn how to run a business?

APPLY TODAY!

Please take a moment to complete this quick personality survey!:

https://surveys.cultureindex.com/s/BFA9960000/54655