AddressMayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.
Responsibilities
Coordinates operations for a department/division across the enterprise in alignment with institutional and department/division mission, vision, and objectives. Serves as a key member of the leadership team with a primary focus on relationship management, planning and implementation of policies and systems, and strategic initiatives. Facilitates project management while leading a multidisciplinary team including financial analysis, problem solving, and team collaboration. Partners in the support of enterprise department/division and institutional projects, staff recruitment and position management, and serves as a primary resource for issues and communications.
Participates in staffing planning in accordance with fluctuating workload. Fosters an internal culture of positive teamwork and transparency that drives excellent service, quality, diversity of thought, and engaging work environment and overall continuous improvement mindset. Able to understand and effectively align operational needs and capabilities with technology solutions and end-to-end processes that optimize end results in a cost-effective way while having an eye toward the future and scale. Serves as change agent, championing agile ways of thinking and working to enable teams and individuals for success.
Performs duties independently and initiates judgment in handling a variety of operational and relationship management issues. Direct reports may include supervisors and/or other department/division personnel. Domestic and/or international travel may be required. Operations Manager for Hospital Internal Medicine, Advanced Care at Home/Care Hotel.
This position will support the Practice and may require flex into hospital and ambulatory practices.
Visa sponsorship is not available for this position; Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program
Qualifications
Bachelor's degree with two years healthcare management experience with strong leadership, team building, and problem-solving skills as well as demonstrated ability to work collaboratively with multiple disciplines, i.e., physician, administrative, supervisory, and allied health staff; or an Associate's degree with four years healthcare management experience with strong leadership, team building, and problem-solving skills as well as demonstrated ability to work collaboratively with multiple disciplines, i.e., physician, administrative, supervisory, and allied health staff.
Must have excellent communication, organizational and human relation skills. Must possess exceptional customer service skills and the ability to effectively manage internal and external relationships. Requires excellent decision-making and judgment capabilities. Must have broad based knowledge of office support and computer systems along with spreadsheets, databases, statistics, software knowledge and installation, and accounting practices for budgetary responsibilities.
Additional Experience and/or Qualifications:
- Prefer Master's degree in Business or Healthcare field.
- Possess comprehensive operational knowledge and excel in leading initiatives and teams dedicated to achieving operational excellence.
- Strong alignment with Mayo’s core values.
- Demonstrates competencies in problem-solving and systems thinking, risk taking and innovation, collaborative leadership, executive communication, navigating ambiguity, driving results and equity, inclusion and diversity.
- Resilient change agent that thrives in ambiguity. Comfort working in an empowered fashion with minimal direction and under pressure.
- Relationship oriented, high performing individual with a strong balance of EQ and IQ.
- Must possess strong executive presence, oral and written communication, presentation skills, and superior interpersonal skills to facilitate effective relationships both within and outside of Mayo Clinic.
- Solid organizational and project management skills.
- Financial and business acumen to create viable analysis, strategies and pragmatic business and operating plans.
- Successful track record to work effectively in a complex, consensus environment that expects and promotes teamwork.
- Strong strategic judgment.
- Ability to evaluate and improve upon existing processes and develop/implement new processes where appropriate. Meets deadlines with enthusiasm and confidence. Proactively identifies and mitigates risk with meticulous project planning and creative solutions.
- Must demonstrate ability to handle sensitive/confidential/proprietary information.
Licensure/Certification Required:
Clinical degree and licensure if applicable.
Exemption Status
Exempt
Compensation Detail
$98,030 - $147,098 / year
Benefits Eligible
Yes
Schedule
Full Time
Hours/Pay Period
80
Schedule Details
Monday - Friday, Business Hours This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position.
Weekend Schedule
Not Applicable
International Assignment
No
Site Description
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.
Affirmative Action and Equal Opportunity Employer
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.
