Operations Manager

Key Responsibilities:

1. Administrative Management:

- Manage office operations, including coordinating schedules, maintaining office supplies, and overseeing administrative staff.

- Develop and implement office policies and procedures to enhance efficiency and productivity.

- Ensure compliance with industry regulations and company standards.

2. Personnel Management:

- Recruit, train, and supervise administrative staff, ensuring they are equipped to perform their duties effectively.

- Conduct performance evaluations, provide feedback, and address any issues or concerns in a timely manner.

- Foster a positive work environment and promote teamwork and collaboration among staff members.

3. Financial Management:

- Assist in budget development and management, including monitoring expenses and identifying cost-saving opportunities.

- Process payroll, invoices, and other financial transactions accurately and in a timely manner.

- Collaborate with the accounting department to reconcile accounts and maintain financial records.

4. Client Services:

- Serve as a point of contact for clients, responding to inquiries, scheduling appointments, and addressing concerns or complaints.

- Coordinate property showings, open houses, and other client-related events, ensuring a seamless experience for buyers and sellers.

- Maintain client databases and records, keeping information up-to-date and organized.

5. Marketing and Promotion:

- Assist in the development and implementation of marketing strategies to promote properties and attract potential clients.

- Coordinate advertising efforts, including online listings, print materials, and social media campaigns.

- Monitor market trends and competitor activities to identify opportunities for business growth.

6. Legal and Regulatory Compliance:

- Stay informed about real estate laws, regulations, and industry trends, ensuring compliance at all times.

- Assist agents with contract preparation, documentation, and submission, ensuring accuracy and completeness.

- Liaise with legal counsel as needed to address legal issues or concerns.

Qualifications:

- Bachelor's degree in business administration, real estate, or a related field preferred.

- Previous experience in office management, preferably in the real estate industry.

- Strong organizational, leadership, and interpersonal skills.

- Proficiency in Microsoft Office Suite and real estate management software.

- Excellent communication and negotiation skills.

- Ability to multitask and prioritize tasks effectively in a fast-paced environment.

- Knowledge of local real estate market trends and regulations.

- Real estate license (preferred but not required).

This job description outlines the core responsibilities and qualifications for a Real Estate Management and Development Operations Manager position. Adjustments can be made based on specific company requirements and preferences.