Operations Coordinator

IMPORTANT NOTE BEFORE APPLYING:

This is an in-office position, and we are:

• Conveniently located off I-95
• Two blocks from the Metro North railroad
• Situated in the heart of Downtown New Rochelle, NY
• Ability to commute/relocate: New Rochelle, NY 10804 (reliably commute at most 45 minutes or planning to relocate before starting work).

Reports To: Director/CEO/COO
Compensation: $60K (with and additional $200.00 incentive per deal)

About us:

SDF Capital LLC is one of the Top Real Estate Investment Firms based in New Rochelle, NY. Our business focuses on helping homeowners find solutions whether they are going through a foreclosure, cannot sell their property, or just need to sell their house for all kinds of reasons. We always look to provide the best experience for our customers. We work as a team to achieve our sales goals and stay motivated. Our work environment is upbeat! We are searching for a go-getter and high-performing individual ready to join our fast-growing company!

Responsibilities:

• HS Diploma required and bachelor’s degree preferred.
• 2+ years of phone or call center experience preferred.
• Highly organized, ability to follow processes, great communication skills required.
• Technology driven and and ability to learn quickly required.
• Strong working knowledge of Google Docs and MS Office including Word, Excel, Outlook, and PowerPoint

Operations/Project Management Essential Duties and Responsibilities:

• Provide administrative support to the CEO/COO with daily tasks and manage all calendars/meeting schedules.
• Act as gatekeeper for CEO/COO schedules and their time
• Effectively and professionally answers and returns calls, emails, and mail communications both internally and externally.
• Manage transaction process (further description below)
• Responsible for opening mail, paying bills, and filing paperwork.
• Manage subscription accounts, insurance, and office supplies.
• Assist in hiring/recruiting as needed.
• Manage all utilities for offices and properties.
• Order appliances for rehab projects as needed.
• Help schedule contractors to complete work needed at projects.
• Inspect and walkthrough properties before, during, after a project to track progress.
• Work closely with sellers, buyers, and title agents to coordinate all real estate transactions involving Heels Homes from beginning to end.
• Manage all documentation of each transaction.
• Initiate and review title searches with title companies.
• Ability to use CRM (Podio) daily to update files, and stay on task until deals are closed.
• Schedule photos, inspections, and any other walk throughs, meetings, and appointments with sellers, buyers, title agents, mobile notaries, property runners, etc.
• Assist in negotiating/overcoming property liens and other title roadblocks.
• Communicate and maintain rapport with the sellers, buyers, and title agents.
• Coordinate all lending documents required for closings.

Property Management (Rentals) Essential Duties and Responsibilities:

• Maintain rental spreadsheets and, track all utilities to ensure bills are being paid by tenants.
• Manage marketing rentals on things such as Zillow, Craigslist, marketplace, groups, and more.
• Ensure all rentals are rented, marketed appropriately, and leased.
• Willing to learn and understand all legal docs including but not limited to leases, loans, evictions, and operating agreements.
• Manage the filing process for each property, taxes, water bills, etc.
• Manage contractors and tenant requests in a timely manner.
• Help with printing, archiving, organizing, decorating, booking flights/hotels, running errands, editing documents, developing presentations, etc.
• Willing to learn the industry and help us maintain and grow our marketplace position.
• Attend business meetings and trainings as required
• Perform other administrative tasks and special projects as assigned.

Position Requirements and Skills:

• Must have business and/or sales experience (with a proven track record)
• Must be ambitious! We’re looking for a real “Go-Getter” who wants to serve and add value.
• Lives out our core values – Faith, Integrity, Teamwork, Respect, Commitment, Growth
• Possess the ability to connect with a variety of personalities.
• Research and development skills to improvement processes
• Extremely strong phone skills: ability to set and close appointments over the phone.
• Ability to use or quickly learn real estate-specific CRM and marketing/lead technologies.
• Be a team player who thrives working with a tight-knit company where their activities directly affect the bottom line.
• Ability to perform intermediate tasks in the Google Docs and/or MS Office Suite (Word, Excel, PowerPoint)
• Outstanding written, grammar, & verbal communication skills with the ability to interact with all levels of an organization.
• Must possess excellent problem solving and planning skills.
• Excellent time management skills and ability to adhere to schedules/deadlines.
• Self-motivated and results-driven with a proven ability to succeed.
• Ability to work some nights and weekends.
• Enthusiastic about providing best possible customer service for clients and customers.
• A roll-up-your-sleeves, and all-hands-on-deck mentality to cross functional tasks and assignments
• Strong relationship management and the ability to drive multiple tasks to completion successfully.
• Resourceful team player and a positive “can-do” attitude
• Ability to work in a fast-paced environment.
• Good attendance record.
• Limited travel as required.

Job Types: Full-time, Permanent

Pay: From $60,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Experience level:

• 2 years

Schedule:

• 8 hour shift
• Monday to Friday

Work setting:

• In-person
• Office

People with a criminal record are encouraged to apply

Work Location: In person