Operations Assistant

About us

Neuhaus Education Center is a non-profit educational organization dedicated to promoting reading success for all. We provide evidence-based training and support to teachers, supply information and resources to families, and offer direct literacy services to adult learners.

At Neuhaus Education Center, we believe that a diverse team, informed by different perspectives, makes us stronger. We live our core values boldly in our approach to making a difference. Team members at Neuhaus must live out our core values of Integrity, Innovation, Knowledge, and Empowerment. We are committed to doing the work and challenging each other to be an organization in which everyone is respected and heard. We commit to providing genuine opportunities for all team members to thrive. We will continue to embed diversity, inclusion, belonging, and equality in everything we do.

Neuhaus Education Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Overview:

We are seeking a detail-oriented and organized individual to join our team as an Operations Assistant. As an Operations Assistant, you will play a crucial role in supporting the day-to-day operations of our company. The position is responsible for answering the phone, greeting, and assisting visitors, serving as a librarian, and assisting the Operations Team with a variety of administrative tasks. This is a full-time position with opportunities for growth and development.

Responsibilities:

• Provide administrative support to the operations team
• Responsible for shipping class materials, including uploading tracking and delivery confirmations to the Student Information System.
• Receive and process payments for books, classes, and materials.
• Maintain and update the Outlook Calendar for meetings, appointments, and deadlines
• Perform data entry tasks accurately and efficiently
• Responsible for assisting with morning class check-in and set up for meetings and events.
• Answer phone calls and greet visitors with professionalism and excellent phone etiquette
• Monitor and maintain multiple email addresses and provide timely responses.
• Responsible for front desk duties, including receiving and distributing mail and packages
• Collaborate with team members to ensure smooth workflow and effective communication
• Provide exceptional customer service to clients and vendors

Skills:

• Proficient in office management software such as Microsoft Office Suite
• Strong computer literacy skills, including proficiency in word processing, spreadsheets, and email communication
• Excellent organizational skills with the ability to prioritize tasks effectively
• Attention to detail and accuracy in data entry tasks
• Ability to handle multiple responsibilities simultaneously while meeting deadlines
• Strong written and verbal communication skills
• Previous experience in an office setting is preferred

We offer competitive compensation based on experience.

If you are a motivated individual with a passion for organization and a desire to contribute to the success of our organization, we encourage you to apply for the position of Operations Assistant. Please submit your resume along with a cover letter detailing your relevant experience. We look forward to reviewing your application.

Job Type: Full-time

Pay: $17.50 - $19.50 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Clerical: 2 years (Preferred)

Ability to Commute:

• Bellaire, TX 77401 (Required)

Work Location: In person