Operations Assistant

Benefits Include

· Medical, Dental, Vision, and other supplementary insurance plans

· PTO

· 401(k)/Roth

· Opportunities for advancement

· EAP

Job Summary

We are seeking an Operations Assistant to provide support for our Service Team. Qualified candidates will have excellent customer service skills, along with the ability to learn and operate in a fast-paced environment. Applicants for this position shall be self-motivated, focused, organized, detail-oriented and must be able to prioritize and complete multiple tasks efficiently in a timely manner.

Essential Duties

· Customer assistance via phone calls and email.

· Project setup and billing.

· Scheduling assistance via phone calls and emails.

· Filing and scanning of plans, permits, and project documents.

· Project plans and permit submittal.

· Invoice coding.

· Data entry.

Job Requirements

· Experience in using Microsoft Office, especially Word, Outlook, and Excel.

· Knowledge of how to use computers and to navigate through Windows.

· Valid Driver’s License.

Related Experience

· 3-5 years of customer service experience.

· Construction experience.

Education

· Highschool diploma or equivalent

· A combination of appropriate education and experience may be substituted for the minimum education and experience requirements.

Reports to: Service Supervisor

Pay Rate: $19.00-$25.00 per hour

Classification: Non-exempt

Supervisory: This position does not have direct reporting employees.

Disclaimer: This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.

Job Type: Full-time

Pay: $19.00 - $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person