Company

Avantor, Inc.See more

addressAddressNovato, CA
type Form of workFull-Time
CategorySales/marketing

Job description

The Opportunity:
At Avantor, people are the most important part of our success because they drive our global performance. That is why our Avantor Lab, and Production Services team is a trusted partner in supporting the innovation and growth objectives of labs across the globe.
In this role, you will report to the Area Operations Manager and will work closely with the Avantor's Lab and Production Services team of over 1,500 on- and off-site expert personnel - and our customers - to perform customized, mission-based lab work and research protocols that help return time back to science.
Benefits:
  • First Day benefits include Dental, Vision, and Medical with prescription coverage.
  • Healthcare savings, flexible spending & limited purpose flexible spending.
  • PTO and short and long-term disability coverage
  • Paid parental leave, 401k & 401K Matching, stock purchase options, and more!

Pay Range:
$25/HR. - $28/HR.
What we're looking for
  • Education: High school diploma is required Associates/Bachelor's degree preferred

Experience:
  • 2 -3 years of experience working in a GMP or pharmaceutical environment is preferred.
  • 2 - 3 years applicable experience in customer services/purchasing/or account management

Experience:
  • Minimum 2-3 years of face-to-face customer service experience is required
  • Collaboration Tool: Microsoft Teams experience preferred

Preferred Qualifications:
Proficient in intermediate computer skills, including Microsoft Office, with a focus on Word and Excel. Possesses a solid background in shipping, inventory, or purchasing. Demonstrates excellent customer service skills with a professional and proactive attitude. Prioritizes safety, quality, and adherence to protocols, policies, and procedures. Self-managing and self-motivated, with a forward-thinking approach. Capable of effectively prioritizing tasks and meeting deadlines.
How you will thrive and create an impact
Avantor's Lab and Production Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support. In this role you will:
  • Assume responsibility for inventory management tasks encompassing consumables, chemicals, samples, and other items, ensuring precise inventory control. Process requests to facilitate inventory movement both on and off-site, while meeting customer metric reporting requirements.
  • Monitor slow-moving and obsolete inventory, conduct cycle counts, perform yearly physical inventories, and provide detailed reporting.
  • Manage purchasing functions, including back-order reporting, order entry and expediting, overseeing direct factory shipments, coordinating with third-party support, handling quotes, maintaining document control, records, and resolving invoice or pricing discrepancies.
  • Coordinate shipping activities, including dispatching customer materials, addressing routine issues, operating basic warehouse equipment, inputting shipping data into computer systems, and conducting equipment inspections.
  • Handle hazardous materials, ensuring compliance with shipping documentation and packaging requirements.
  • Collect, analyze, and interpret data to provide sample metrics updates, contributing to improved inventory accuracy.
  • Document and investigate quality events related to manufacturing operations, ensuring thorough root-cause analysis, determination of corrective action plans, assessing product impact, and implementing necessary remediation measures.

Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.
Why Avantor?
Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.
We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!
Pay Transparency:
The expected pre-tax pay for this position is
Actual pay may differ depending on relevant factors such as prior experience and geographic location.
EEO Statement:
We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.
If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
For more information about equal employment opportunity protections, please view the Equal Employment Opportunity is THE LAW Poster, EEO is the Law Poster Supplement, and Pay Transparency Non-Discrimination Provision.
3rd Party Non-Solicitation Policy:
By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.
Refer code: 8163175. Avantor, Inc. - The previous day - 2024-02-08 11:06

Avantor, Inc.

Novato, CA
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