Onsite Maintenance Engineer

Description
WHO WE ARE
AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services.
Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward.
WHAT YOU'LL DO
The Onsite Maintenance Engineer will work in partnership with the customer, management team, global helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience.
Day-To-Day Responsibilities:

• Perform preventative maintenance task to help maintain customer spaces including, but not limited to: testing/repairing cables, testing/repairing various hardware components
• Field installation of control programs (AMX / Crestron/Firmware) - upload and download capability
• Deliver field service support of control programs (AMX / Crestron/etc.) - minor edits (could be with the aid of a programmer), compile, upload and download capability
• Perform support tasks in a timely and quality conscious manner including but not limited to: meeting support, general break-fix maintenance, video/audio recording support
• Provide field service support of networked devices
• Collaborate with internal/external teams in a professional manner that reflects the values of AVI-SPL
• Understand and adhere to local safety standards for all site duties
• Provide job site documentation and end user training and as needed
• Setup and troubleshoot various audio/video/presentation systems
• 40/hr a week onsite

WHAT WE'RE LOOKING FOR
Must-Haves:

• IT/Network/DSP/Control Systems knowlege and experience required
• Effectively communicate with employees, customers and colleagues
• Familiarity with minor programming (AMX/Creston/Extron) - changes and troubleshooting
• Ability to work and think independently and ensuring to meet client deadlines
• Intermediate computer knowledge
• Advanced knowledge of signal flow for audio, video, power and control
• Valid Driver's License and be able to pass a drug-screen and background check
• Minimum of a High School Diploma or equivalent
• Ability to regularly climb and work from ladders up to heights of 20 feet; lifting equipment, tools and materials.

Nice-To-Haves:

• Minimum of 3 - 5 years of audiovisual integration and/or service experience
• Formal education in Electronics or related field
• The following training certifications
• Crestron Professional Installation
• Creston Programmmer II
• Crestron DMC-/DMC-D Certification
• InfoComm Quick Start to the Audio-Visual Industry
• InfoComm CTS General Certification

WHY YOU'LL LIKE WORKING HERE

• Medical benefits, including vision and dental
• Paid holidays, sick days, and personal days
• Enjoyable and dynamic company culture
• Training and professional development opportunities

MORE ABOUT US
AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor.
AVI-SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account.