On Site Supervisor

Objective:

The On-Site supervisor will assist in optimizing efforts to service clients in a high quality, cost effective manner through recruiting, interviewing, hiring, placing, and managing temporary employees.

PRIMARY FUNCTIONS:

·        Obtains detailed assignment information from the customer and utilize it to provide effective customer service and ensure orders are filled with quality placements

·        Customize or enhance recruiting, training, recognition and retention programs to ensure optimum customer service

·        Conducts custom orientation program for associates which incorporates customer’s policies

·        Supervise customer development activities to create and maintain a strong business relationship with the clients

·        Make skill sourcing placements to acquire new business within customer facilities

·        Conduct regular meetings with the client to ensure strong communication including safety meetings

·        Monitor and address personnel issues and concerns quickly and effectively

·        Complete and maintain company reports to log individual and client location sales/service activity

·        Check-in and provide pre-assignment orientation to all temporary employees

·        Monitor temporary employee attendance and performance, coach and counsel as needed

·        Coach and counsel temporaries to ensure quality performance including meeting productivity and quality goals and to achieve job satisfaction

·        Answer telephone to provide desired information for customers and temporary personnel

·        Maintain customer and temporary employee records to ensure completeness and accuracy

·        Produce requested management reports for both client and management of Epic personnel

·        Follow company policies and procedures for all staffing and customer activity

·        Complete injury report and conduct accident investigations. Complete daily and/or weekly safety audits.

·        Manage payroll functions for Epic associates including timekeeping activities, payroll reports and ensures accurate timecard reporting for payment.

·        Provide safe working environment to employees and customers through efficient training programs and safety walks

·        Monitor and update database information related to employee assignments and existing openings.

·        Maintain knowledge on current staffing pattern and foresee future staff requirement to facilitate timely recruitment.

SECONDARY FUNCTIONS:

·        Process and assist with unemployment claims as directed by the Unemployment Department staff

·        Process and assist with Workers’ Compensation claims as directed by the Workers’ Compensation Department staff

·        Interview, hire, and place the most qualified temporary and temp-to-hire employees. Identify temporary employees through recruiting and screening activities to create an inventory sufficient to meet current and future client demands

This job description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Employees may be required to perform any other job-related instructions as requested by their manager.