On-Call IT Field Technicians - Chicago, IL

On Call Contingent IT Field Technicians

Part Time as needed

Royal Communication Consultants, based in New York City, is looking for candidates for part-time (as needed) contingent work to assist with desktop support/network trouble tickets within the Chicago area. This work will be conducted mainly during normal business hours, but may also include work that needs to be completed at night and/or on weekends. 

We are seeking candidates who are 1 or 2 Level Desktop Support techs with a degree in the IT field, or certifications. 

These trouble tickets include the following:

• Vendor Escorts
• Desktop Installs, Upgrades
• VPN, Break Fix, Help Desk/Tech Bar

As mentioned, this work is on an as-needed basis and could reach up to 20+ hours a week. All work is paid with a four hour minimum (if the job only takes one hour, you will still be paid for four). 

Some of the daily projects include:

Decom Work

Cabling, data centers, and layer 1 networking or de-commissioning networks (ie) rack dismantling, patch panels, switches, routers, etc is a ++. (Having your own tools and vehicle is a plus)

Data Center

Strong knowledge of data center applications. Must have experience working installs/decommissioning Routers, Switches, Patch Panels, Cables and have worked in a “live wire” environment. Prefer candidates with tools(ie) gloves, cutters, console cable, fluke, flashlight, ladder and a laptop.

Other information:

• A laptop with USB console.
• Mobile hotspot for internet.
• Access to Zoom.
• Power tools, cable cutters, ratchet set, and any other tools needed to remove data rack.
• Ability to follow instructions.

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