Bilingual in Spanish will put you on Top of our list!
Job responsibilities:
- Complete installations and provide support at client locations (small local businesses) in Chicago, 60 miles radius suburbs.
- Hands-on and field-based work with over 80% of time spent on route. (Gas reimbursement is provided)
- Scheduling b2b appointments for software or hardware placement or updates, meeting existing customers and partners at their or potential locations.
- Diagnose, troubleshoot and resolve Microsoft Windows / UNIX hardware and software problems
- Install and configure new PC hardware and software on desktops, ATM, amusements devices, laptops and peripherals such as phones, printers, external drives and other related hardware
- Develop, prepare, tests and deploy hard drive images and be capable of supporting users in a virtual desktop environment.
- Perform basic computer wired and wireless network troubleshooting
- Develop, document and effectively communicate job processes, procedures and techniques
- Maintain proficiency in PC technical fields of expertise
- Maintain a high level of proficiency in using help-desk systems and tools
- Track and maintain equipment inventories
- Test new hardware and software
- Deliver device, instruct and visit clients - BE ON CALL
Our ideal candidate:
- Has extensive repair/fix hardware hands on experience
- Did software installations
- Must own a car and have a valid Driver's License.
- Did Field work in a past assisting small local businesses
- Is able to move around some heavy machines/kiosks/devices if needed
- Is comfortable with being on route 90% of the time
*In order to share details on the product line and commission structure during the interview process you might be asked to sign a confidentiality and non-disclosure agreement.