Officer, Security

Our Culture:

At Resorts World Las Vegas, our culture is “YOU”. We believe that every member on our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company, and we do that through our three measurables of Show Up; Step Up; and Lift Up.

The Security Officer will take pride in serving as a brand ambassador. This role may patrol, stand a static post, respond to potential emergency situations, medical incidents, disturbances, or requests for assistance. This role will ensure the safety and experience of guests, team members and vendors while providing a world-renowned customer service.

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  Everyone is an Ambassador – No matter where you work at Resorts World Las Vegas, it is your responsibility to treat this property like you would your own home. No one gets hurt, everyone feels secure, the environment is clean, and every guest gets what they need.
• Everyone works in Safety – If you have a safety concern, it is your responsibility to address it by correcting it or notifying the appropriate department or individual.
• Everyone works in Security – If you See Something, it is your responsibility to Say Something. You must notify the appropriate department or individual if you feel there is a security concern.
• Everyone works in EVS – If there is trash on the floor, it is your responsibility to pick it up. If it is a mess that needs more attention, it is your responsibility to notify the appropriate department or individual.
• Everyone works in Guest Experience – If a guest needs assistance, it is your responsibility to assist that guest and do so with a smile. If the guest needs more assistance than you can provide, it is your responsibility to notify the appropriate department or individual.

• Understand the importance of service in a world class resort while maintaining the awareness of safety & security.
• Follow company brand standards for Guest Service.
• Act as a first responder during emergency situations, medical incidents, disturbances or requests for assistance.
• Drive/operate company vehicles as required.
• Perform basic first aid, CPR or AED application.
• Successfully complete an annual physical agility test.
• Maintain a working knowledge of the facility and special events on property, and other venues in order to advise guests and fellow employees of same, whenever possible.
• Assist with drops and fills on the casino floor.
• Interact with guests and team members in a positive, professional manner.
• Gather pertinent information regarding security related incidents involving guests, employees and/or the facility.
• Prepare and present voluntary statements and incident reports.
• Obtain and maintain position-specific licensing.
• Use personal device/cellular phone for job related tasks, job duties, review of company documents, etc.
• Other duties as assigned.

• Ability to work varied shifts, including nights, weekends, and holidays.
• At least six months' customer service experience.
• Ability to successfully complete a physical agility test pre-hire and post-hire (annually).
• Ability to successfully pass the internal security officer training academy training.
• Ability to successfully pass repulse spray training.
• Ability to successfully pass baton training.
• Ability to successfully attend and pass all recurring mandatory legal, defensive tactics, handcuffing techniques, first aid, and CPR/AED.
• Ability to participate in all evacuations procedures to aid guests and employees during an emergency.
• Ability to operate assigned equipment.
• Working knowledge of Microsoft Office.
• Ability to effectively communicate in English.
• Polished appearance and demeanor.
• Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.
• At least 21 years of age.

• Experience 1-3 years in field or equivalent
• Previous Security, Law Enforcement or Military experience.
• Previous experience working in a large, luxury resort setting.

• High School Diploma/ General Education Diploma

• Experience 1-3 years in field or equivalent

• Proof of eligibility to work in the United States (provided I-9 Documentation).
• Position required licenses Alcohol Awareness Card
• Perform basic first aid, CPR or AED application.
• Position required Gaming License.