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Form of workOffice Support Specialist - Adult & Career Technical Education (Part-time)
Reports To and Evaluated by:Associate Dean of Adult & Career Technical Education
Required Qualifications:High School diploma or equivalent AND one (1) year of experience in a clerical/office setting and/or customer service. Strong organizational and detailed oriented skills. Excellent customer service skills and ability to communicate well with internal and external customers verbally and written. Intermediate skills with Microsoft Office (i.e., Excel, Word, Outlook, PowerPoint) and ability to learn new database software applications. Must be flexible in work availability including evening work. Desire to work with and serve diverse communities and promote equity and inclusion. Must be bilingual (English/Spanish). Must be able to demonstrate the Morton College core values of compassion, fairness, respect, responsibility, tolerance and truth.
Preferred Qualifications:Associate’s degree. Two (2) plus years of related administrative experience. Experience in an academic setting.
Job Summary:The Office Support Specialist supports the Adult & Career Technical Education office with the day-to-day operations by maintaining student files, answering current and prospective student’s questions, assisting staff as needed, and overall administrative support. The Office Support Specialist provides excellent customer service and provides information to the public about Morton College’s Adult & Career Technical Education programs. Work includes keeping inventory of technology equipment for program participants. In addition, this role will also assist with testing, outreach, recruitment, student follow-up, and other duties as needed for the Adult & Career Technical Education Office.
Specific Job Duties:- Provide excellent customer service to all internal and external customers of the Adult & Career Technical Education Office.
- Welcome visitors and provide them with the necessary resources, if necessary, redirect to the appropriate personnel.
- Perform general receptionist duties including answering phone calls, taking messages, returning calls, and responding to emails all in a timely matter.
- Provide administrative support to department staff as needed in addition to mailing and making follow-up calls.
- Sort, maintain, file student records and assist with data entry.
- Operate basic office equipment including personal computers, photocopy machine and laptops.
- Prepare daily off-site materials for site supervisors.
- Proctor and assist with Adult Education testing sessions.
- Primary responding to general Adult Education emails.
- Organize and maintain inventory of technology equipment loan program.
- Assist with course roster distribution/attendance and book distribution.
- Assist with the outreach, recruitment, and retention efforts of the department.
- Perform other duties as assigned.
$15-$19 per hour
Posting Number:P00467PU
Desired Start Date:01/29/2024
Open Date:12/12/2023
Open Until Filled:Yes
Special Instructions to Applicants:This position is grant funded.
