Office Specialist

POSITION OVERVIEW:

Responsible for acting as a liaison between clients and the TriCounty Environmental Health Department by conducting a wide range of clerical duties in addition to managing GIS (Geographical Information System) database.

ESSENTIAL FUNCTIONS :

Keep front desk tidy and presentable with all necessary materials (pens, forms, paper, etc.)
Answer all incoming calls and/or welcome clients with a friendly demeanor
Return phone messages and/or direct them to correct department or employee
Operate a personal computer and word processing/software programs (such as Google Drive, Google Chrome, Gmail, TCHD Website, receipt program, etc.)
Resolve clients complaints and questions
Assist clients with procedures, completing forms, applications, etc.
Be well versed in TriCounty Environmental Health policies and procedures, state rules for each program, county ordinances, and interoffice procedures
Oversee Environmental Health programs and subprograms to ensure compliance
Assist Environmental Health Scientists with scheduling, paperwork, etc.
Process a variety of agency documents and other written communications as required and authorized in conjunction with other assigned tasks using automated computer system
Process incoming and outgoing mail
Keep a complete and organized log of inspections
Issue food handlers cards to the public
Accept drinking water samples on behalf of the lab
Perform yearly billing for food establishments, pools/spas, liquid waste operators, body art, tanning and cosmetology permits
Set-up and manage paper or electronic filing systems, recording information, updating paperwork, maintaining documents, and data entry
File documents in appropriate files
Issue invoices and process incoming payments
Record minutes for Environmental Health Staff meetings
Open and close office daily
Must be able to coordinate with surveyors, contractors, water systems, builders, etc. and have knowledge of their individual regulations
Develop strong working relationships with county officials
Open and close Environmental Health office daily
Performs other duties as assigned

MINIMUM QUALIFICATIONS:

GIS (Geographical Information System) experience, preferred
Time Management -- Managing one's own time and the time of others
Customer Service Experience
Strong Verbal Communication Skills
Great Organizational Skills
Advanced Computer Knowledge