Address
SalaryPosition Summary
Position Title
Veteran's Center Student Office Specialist
Department
Veterans Center
Work Schedule
Position Summary
- Act as the first student point of contact for the Center for Veteran & Military Services (CVMS).
- Serve as an aide to the School Certifying Official (SCO) to certify student VA benefits and track student academic progress.
- Serve as a Lead Peer Mentor in support of the VITAL (Veterans Integration to Academic Leadership) program. Conduct outreach, initial / follow-up consultation (status) sessions, training, and other activities for the VITAL program. Maintain confidential documentation.
- Assist in Center operations through tracking and maintaining office supplies, providing general student support, and helping to maintain a clean and professional office atmosphere.
Required Qualifications
- Student must have served or be currently be serving honorably in the Armed Forces
- Student must be military-connected (ROTC or dependent)
- Veteran-status preferred
- Must pass a background check
Preferred Qualifications
- Experience providing outstanding customer/student/client support
- Exhibit strong interpersonal and communication skills
- Familiar with Microsoft suite of office products
- Experience in managing confidential information
Career Readiness Competencies student will develop through this position.
Career & Self-Development, Professional
Primary Responsibilities
Responsibility
School Certifying Official Aide
Description
- Assist the School Certifying official in certifying student courses and programs,.
- Track student progress
- Aid in identifying student resource needs
Responsibility
Communication
Description
- Communicate and coordinate with other offices and personnel on campus to ensure proper arrangements for scheduled activities and events.
- Conduct Veterans Affairs VITAL (Veterans Integration to Academic Leadership) outreach to new and currently attending student veterans
- Conduct initial VITAL intake interviews and assist in enrollment in VA health care and Veterans Upward Bound Tutoring.
Responsibility
Record Keeping / Clerical Duties
Description
- Maintain accurate reporting for all VITAL actions and events
- Perform clerical duties such as receive and distribute mail, maintain files, make copies, develop schedules and calendars, maintain office inventory list, and order office supplies and materials
Responsibility
Customer Service
Description
- Respond courteously and promptly to inquiries and provide excellent front desk customer service.
- Assist guests, staff, faculty and student veterans with information and direction.
Organizational Responsibilities
Responsibility
Diversity and Inclusion
Description
Promote an Inclusive Westminster through demonstration of the commitments include in the Westminster College Diversity Statement. Participate in developmental activities to increase understanding and awareness of issues related diversity, equity and Inclusion both individually and as related to my filed of work, profession or discipline.
Additional Responsibilities
Additional Responsibilities
Other duties as assigned.
Additional Requirements
Qualifications
Posting Detail Information
Posting Number
Desired Start Date
05/01/2023
Position End Date (if applicable)
Special Instructions to Applicants
For additional information or questions, please contact Mario Reeve, Sr. Associate Director, Center for Veteran & Military Services at mreeve@westminstercollege.edu.
