Office Manager / Customer Service Representative

Benefits:

• Work from home
• Competitive salary
• Training & development

WHAT WE OFFER?

• $20 - $25 per hour
• Flexible hours and ability to work from home on a varying basis
• Growth opportunities
• Respectful and supportive work environment

RESPONSIBILITIES:

• Provide outstanding Customer Service and ensure an excellent customer experience
• Educate prospective and existing clients on our services, pricing, availability and service model
• Respond to job leads in a timely manner (inbound and outbound via calls, texts, emails and 3rd party applications)
• Provide simple estimates
• Efficiently schedule work for our craftsman and provide logistical support utilizing our dispatching & schedule management software (Service Titan)
• Assist with invoicing
• Perform paperwork and filing duties as needed

SKILLS AND REQUIREMENTS:

• Highly organized, dependable and detail-oriented professional with strong administrative and multi-tasking skills
• Works well under pressure (maintains composure, focus and professionalism during change, challenges or heavy work load)
• Exceptional verbal and written communication skills
• Great time management and prioritization skills
• Strong Customer Service skills
• Comfortable with business development and sales activity
• Adept at utilizing and learning new software and applications

House Doctors is a professional handyman and home improvements company specializing in both small and large jobs in the Little Rock area. We are looking for energetic and friendly professionals who are committed to providing outstanding Customer Service.
We treat our team with respect, pay competitive wages, offer incentives, and provide opportunities to grow with the company. If this sounds like the kind of position you've been looking for, we want to hear from you. Apply today!
Office Manager, Customer Service Representative, Administrative Coordinator, Call center representative, Client relations specialist, Business Development Representative
Flexible work from home options available.
Compensation: $20.00 - $25.00 per hour
House Doctors is the trusted handyman service for all of your home repair and home improvement needs. Our handyman technicians possess years of experience and are highly skilled in a wide range of trades. And when you hire House Doctors, you'll have peace of mind that our employees are fully insured and every job that we perform is backed with a one-year labor guarantee.
Here's just some of the reasons why House Doctors is the trusted handyman professional in locations throughout the U.S.

• Prompt & Precise - We show up at a scheduled time that fits your schedule and promise to complete the job to your satisfaction.
• Experienced & Insured - Our technicians have years of experience and are fully bonded and insured.
• Guaranteed - Every job that we perform is backed by a one-year guarantee.
• Customer Service - We pride ourselves on providing excellent Customer Service to each and everyone of our customers. We treat your home like it's our own!
• Well Marked and Stocked Vans - Our logoed vehicles are well marked, and are stocked with a wide range of tools and materials.

With House Doctors no job is too small! From minor home repairs to more complex home improvements, we can do it all!