Office Manager

Overview:
Just Better Home Services is a growing trades company specializing in Plumbing, Electrical and HVAC. We service the Central Virginia and Richmond area. We are seeking a skilled Office Manager to manage and oversee the day-to-day operations. We take pride in our services and invite you to explore our opportunities and grow your career with us.

Responsibilities include:

Overseeing the CSR/Dispatcher department, to include

• Hiring
• Training
• Maintaining booking average
• Ensure compliance with company policies and procedures

Service ticket reviews

Audits

• Monitoring call script
• Unbooked calls
• Follow-ups
• Notes
• Reminders

Payroll

• Handle payroll processing and maintain accurate records
• Hourly
• Commission

On-call

• Schedule
• 1 week per month

Accounts Receivables

• Check deposits
• Financing
• Cash handling
• Refunds
• Petty Cash
• Confirming payments received

New Hire Paperwork and Benefits Packages

Other Administrative Duties to include:

• Permits
• Purchase Orders and Accounts Payable
• Bill Payments
• Reports and spreadsheets
• Additional Payrolls tasks
• Oversee office supplies inventory and place orders as needed

Working hand in hand with Technician Manger

• Organize and conduct office meetings
• Create innovative ideas to increase the company growth

Skills:

o Minimum 3 years’ experience in management (Trades management preferred)

o Service Titan Experience Strongly Preferred

o Ability to create a strong team through building moral and creating a positive workplace

o Strong organizational and multitasking skills

o Excellent communication and interpersonal skills

o Leadership experience with ability to motivate and supervise a team

o Ability to work with minimal supervision and work with a team

If you are a motivated individual with a passion for organization and management and have the required skills, we would love to hear from you. Join the Just Better team as an Office Manager and contribute to the success of our locally owned and operated business.

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• On call

Ability to Relocate:

• Ruckersville, VA 22968: Relocate before starting work (Required)

Work Location: In person