Office Coordinator

Growing Private Psychiatry office with 45+ locations looking for quality staff to grow with us!

The demand for treatment for behavioral health issues continues to increase. Center for Emotional Health is experiencing tremendous growth and expansion in outpatient behavioral health services that blend human connection with science-based care. As the Office Coordinator, you will contribute to a positive patient experience by providing excellent customer service to all patients, Physician Assistant/Licensed Therapists, and other support staff through interactions on the phone and in person. Additionally, this position will coordinate and organize appointments and documentation to facilitate the smooth running of the medical environment and support delivery of quality patient care.

The position also includes working in the front office area, greeting patients in person and over the phone, scheduling appointments, keeping office area tidy and welcoming. Medical office experience not required but is a plus.

Light clinical duties include checking patients in, greeting patients, scheduling follow-up appointments, training staff, implementing policies, creating weekly schedules, checking scheduling errors, ordering offices supplies, etc.

Qualifications/duties:

• Checking patients in, greeting patients, scheduling follow-up appointments
• Answering calls, returning messages
• Must implement policies and procedures to ensure office staff and providers are following guidelines
• Coordinating with landlord and/or handy man when issues at an office (no internet, plumbing, electrical, etc.)
• Resolving patient conflict
• Prepare office for new providers and staff
• Prepare office reports as requested
• Not limited to the duties above
• 1+ years of recent admin/clerical experience
• 1+ years of customer service experience
• Multi-line phone experience
• Cash handling experience
• Proficient computer skills, including MS Office (Word and Excel, Outlook, PowerPoint)
• Similar experience within a healthcare setting preferred
• Ability to work in a fast-pace, team-oriented environment
• Demonstrated problem-solving skills
• Excellent interpersonal and verbal/written communication skills
• Strong organizational skills and attention to detail
• Light clinical duties include administering UDT's, collecting and documenting vitals

Benefits

• Medical, Dental, Vision Group Health Insurance with employer contribution

Simple IRA Retirement plan with employer match, PTO to begin at 90 days, Aflac supplemental insurance, $16 hourly rate, Full Time
Work hours range from 7:45AM-5:15PM, while office hours are 8AM-5PM, closed 12PM-1PM for lunch daily. M-F, no weekends

Full-time Salary: $17/hour

*Please do not call office location. Application process is through email.